Stay Front Desk

The Stay Front Desk role allows users to supervise the day-to-day operations of the front desks and reception areas to manage staff, supervise administrative and clerical duties, and address customer complaints and queries.

Permissions

  • AllowRefunds

  • Platform_readMemberLoyalty

  • ResMoveBlockedGuest

  • AllowRefunds

  • Platform_readMemberLoyalty

  • ResMoveBlockedGuest

  • ApplyOffer

  • Platform_readRewardIntegrationMetaData

  • ResyncInterfaces

  • ArchiveProfile

  • Platform_sendExternalCommunication

  • RevokeDigitalKey

  • BlockGuestProperty

  • Platform_updateRewardIntegrationMetaData

  • SendConfirmationEmail

  • BookMultipleRooms

  • Platform_writeContent

  • Stay_ReadHKConditionsSetup

  • BookReservations

  • PreauthCreditCard

  • Stay_ReadHKConfigGroupCodeforService

  • CancelReservations  

  • ReadAccounts

  • Stay_ReadHKGuestServicesSetup

  • CancelWithRefundDue

  • ReadAccountsReceivable

  • Stay_ReadHKOrderSectionsSetup

  • CheckinReservations

  • ReadAndWriteGuestSatisfactionRecord

  • Stay_ReadHKPatternSetup

  • CheckoutReservations

  • ReadComments

  • Stay_ReadHKRolesSetup

  • CompAccounting

  • ReadCommissions

  • Stay_ReadHKServicesSetup

  • ConfirmDirtyRoomAssign

  • ReadCompanyProfiles

  • Stay_ReadHKStaffAssign

  • ConfirmRoomAssign

  • ReadCompReason

  • Stay_WriteHKConfigGroupCodeforService

  • CopyReservation

  • ReadDataRetentionManagement

  • Transfer

  • CreateCompanyProfiles

  • ReadFeatureToggles

  • UpdateComments

  • CreateGuestProfiles

  • ReadGiftCard

  • WriteAccounts

  • CreateTravelAgentProfiles

  • ReadGroupSetup

  • WriteBulkSms

  • DeleteGuestSatisfactionDocument

  • ReadGuestIdentityInfo

  • WriteClosedReservations

  • EarlyCheckoutReservations

  • ReadGuestProfiles

  • WriteComments

  • ForceChargeAcceptance

  • ReadHousekeeping

  • WriteCompanyProfiles

  • IssueComp

  • ReadLostFound

  • WriteGroupSetup

  • IssueDigitalKey

  • ReadMaintenanceServiceRequests

  • WriteGuestIdentityInfo

  • ManageTasks

  • ReadPantryMgmt

  • WriteGuestProfiles

  • ManageVehicles

  • ReadProfiles - deprecated 

  • WriteLostFound

  • ManageWaitlist

  • ReadProperties

  • WriteMaintenanceServiceRequests

  • ManualAnonymize

  • ReadPropertyConfig

  • WritePreferredHomePage

  • ModifyThirdPartyPay

  • ReadRates

  • WriteProfiles

  • MoveReservations

  • ReadReports

  • WritePropertyConfig

  • OverrideAutoRecurringChargeRule

  • ReadReservations

  • WriteRates

  • OverrideCancelPolicy

  • ReadRoles

  • WriteReports

  • OverrideCCAuthRule

  • ReadRules

  • WriteReservations

  • OverrideDepositPolicy

  • ReadServiceRequests

  • WriteReservationServiceRequests

  • OverrideKeyExpiration

  • ReadSmsNotification

  • WriteServiceRequests

  • OverrideRates

  • Stay_ReadHKStaffMembers

  • WriteTravelAgentProfiles

  • Stay_BatchFolioExpectedPayment

  • ReadTravelAgentProfiles

  • Stay_UpdateRedEyeArrivals

  • Stay_ReadHKBoards

  • Stay_CardConvenienceFeeOverride

  • Stay_ReadHKVirtualSuiteRooms

  • Stay_ReadHKTeamsSetup

  • Stay_AdjustedNewTxnItem

  • Stay_AddPreferencesOption

  • StayMultiBatchPostings

  • Stay_WritePreferences

  • Stay_BatchViewGroup

  • Stay_AccessBatchPostings

  • Stay_BatchViewReservations

  • BatchPostCharges

  • Stay_BatchViewCompany

  • BatchPostCredits

  • Stay_OverrideEarlyDepartuePolicy

  • StayGenerateProformaFolio

  • Stay_ManageRecurringCharges

  • InventoryOOO

  • Stay_ScheduledRoomMoves

  • StayManageAuditLog

  • DeletePaymentMethod

  • InventoryOnHold

  • AddPaymentMethod

  • Stay_BatchFolioColumnPreferences

  • Stay_BatchViewGuestProfiles

  • Stay_OverrideNonRefundablePaymentsandDeposits

  • Stay_OverrideNonRefundable

  • Stay_ArchiveTravelAgent

  • Stay_AddRemoveEditQueueRooms

  • Stay_AutoSettlementReservation

  • Stay_AutoSettlementGroup

  • Stay_AutoSettlementHouseAccount

  • Stay_ReadElevatedPermission

  • Stay_ReadFrontDeskReports

  • Stay_ExtractFrontDeskReports

  • Stay_ExtractElevatedPermission

  • Stay_ReadGuestReservationReports

  • Stay_ExtractGuestReservationReports

  • Platform_ReadPropertySegmentation

  • Stay_DirectBill_Payment

  • Stay_AR_Payment

  • Stay_MergeItinerary

  • Stay_ReleaseCreditCardAuthorization

  • Stay_WriteStorage

  • Stay_LoadGiftCard

  • Stay_IssueGiftCard

  • Stay_RefundGiftCard

  • Stay_GiftCardPayment

  • Stay_ReadCityLedger

  • Stay_ReadGuestLedger

  • Stay_ReadDepositLedger

  • Stay_ReadAssignmentsConfig

  • Stay_ReadInterfaceConfig

  • Stay_Cashier

  • Stay_BatchCancelGroupReservations

  • Stay_BatchDisconnectGroupReservations

  • ReadEmailNotifications

  • WriteEmailNotifications