AR Unapplied Payments Report

The AR Unapplied Payments report allows users to track the unapplied payments made to A/R account invoices, the date and time of the payment, and username of the user who processed the payment.

Perform the following steps to generate the report:

Navigate to Reports Dynamic Reports Front Desk AR Unapplied Payments.

Refer to the following table and fill in the fields.

Field

Description

Report Name

AR Unapplied Payments.

View By

  • Date: When selected, a new field, Payment Date (From) is displayed. This is a mandatory field that allows users to select a date from which the unapplied payments made, and their aging details must be displayed. Users can select a date that is a maximum of 1 year prior to or beyond the current property date.

  • Date Range: When selected, the Payment Date (From) and Payment Date (To) fields are displayed:

These are mandatory fields that allow users to select the date range within which the unapplied payments are made, and their aging details must be displayed. Users can select a date that is a maximum of 5 years prior to or beyond the current property date. The maximum date range that can be selected is 365 days.

Companies

This is an optional multi-select drop-down list that displays the A/R accounts available at the property. Users can select the preferred accounts for report generation.

Sort By

This is an optional single-select drop-down list that allows users to select from the following options:

  • Company Name: When selected, the records are sorted based on the account name.

  • Date Applied: When selected, the records are sorted based on the date the unapplied payment was applied.

Click Run to generate the report.

Click Save to save the report under User Favorites section.

Sample Report

Report Fields

This report displays the following fields:

Field

Description

Company Code

The company profile code. This column can be sorted.

Company Name

The company name displayed as a hyperlink. When clicked, users will be navigated to the A/R account in a new tab. This column can be sorted. Users can search and filter records using this value.

Account#

The account number of the account. This column can be sorted.

Account Contact

The contact selected for the account. This column can be sorted.

Payment Date

The date when the unapplied payment was made. This column can be sorted.

Payment Method

The payment method name used for making the payment. This column can be sorted.

Payment Amount

The unapplied payment amount added to the account. This column can be sorted.

Invoice Number

The invoice number to which the unapplied payment is applied. This column can be sorted. Users can search and filter records using this value.

Payment Applied

The amount applied to the invoice from the unapplied payment. This column can be sorted.

Date Applied

The date when the unapplied payment is applied to the invoice. This column can be sorted. Users can filter records using this value.

Invoice Current Balance

The current balance of the invoice to which the unapplied payment is applied. This column can be sorted. Users can search and filter records using this value.

User

The username of the user who applied the unapplied payment to the invoice. This column can be sorted.

Available Amount

This column is displayed next to the Payment Amount column. The balance of unapplied payments are displayed in this column and calculated as follows: Available Amount = Payment Amount- Payment Applied. For example, when an A/R account has an unapplied amount of $300 and when it is applied to make payment for an invoice of $120, then the available amount is displayed as $180. This column can be sorted.

  • Current

  • 31-60 days

  • 61-90 days

  • 91-120 days

  • 121+ days

The available amount is displayed in each of the aging columns based on the following calculation: Current Property Date - Payment Date. For example, consider the following details for an A/R account:

  • Payment date - 26th June 2025

  • Current property date - 16th September 2025

  • Payment amount - $300

  • Payment applied - $120

  • Available Amount = $300 - $120 = $180.

As the aging period for the available amount is 82 days, the available amount is displayed in the 61 - 90 days column.

Status

The following values are displayed in this column:

  • Partially Applied: Displayed when the unapplied payment is applied to a partial amount of an invoice.

  • Unapplied: Displayed when the unapplied payment is not applied to any invoice.

The unapplied payments with the status Closed are not displayed in the report.

Unapplied Payment (User)

The user who made the unapplied payment.