Arrivals

The Arrivals report allows users to view all arriving guests within the selected date range. As a property manager, user can determine which guests are in house and/or which guests are due to arrive on the selected date. When a confirmation number is available, it is linked to the reservation and opens in a separate tab when selected. It is not available if it does not appear in the report. If a package rate plan is associated with the reservation, it appears on the report with a palm tree icon.

Perform the following steps to generate the report:

Navigate to Reports ➜ All Reports ➜Front Desk ➜ Arrivals .

Select the Date Range field from the calendar to generate dates for the report.

Select the Include Comments checkbox to include the comments associated with guest reservations that have not already checked in.

Choose Detail or Summary option to sort the report.

Choose which sort options to include in the report.

Click Generate. The report with the selected data appears.

Click Print to send a copy of the report to the printer.

Sample Report

Report Parameters

The following new columns are added to the Arrivals Report (Dynamic):

Add-ons: Displays the code of the add-ons bundle added to the reservation.
Recurring Charge: Displays the code of the recurring charges added to the reservation. For example, if the recurring charge pet fee is added to a reservation for all the three days of stay, the code for pet fee will be displayed only once.
Package Component: Displays the package code from which the reservation was created. If more than one package is attached to a reservation, the codes of all the attached packages will be displayed.
Balance: Displays the reservation’s current folio balance.

This report displays the following parameters:

Field	Description
Arrival Date	The arrival date for the reservation.
Guest Name	The guest name on the reservation.
Confirmation	The confirmation number on the reservation.
Company	The group name associated with the reservation if one applies.
Room Type	The type of room that the guest has reserved.
Disclose Room Type	Displays Yes when the Do not disclose room type to guest flag is disabled and displays No when the flag is enabled.
Room Number	The room number that the guest is staying in, if assigned.
Rate Plan	The rate plan associated with the reservation. If multiple rate plans are associated with the reservation, the rate plan currently in effect appears on the report.
Status	The status of each reservation: Arriving - Expected guests who have not yet checked in today. Cancelled - Guests who abandoned their reservations, including walk-in and no-show reservations. Departed - Guests who already departed. Departing - Guests who are due to check out today but have not left the property. In-house - Guests who are checked in and on the property. No Show - Guests who had guaranteed reservations but have not cancelled or arrived at the property. Reserved - Guests who have reservations on a future date and have not checked in. VIP - Guests who have VIP status. NRG - Identifies whether a non-registered guest on the reservation. Departure - The departure date for the reservation.
VIP	The VIP status of the guest.
NRG	Identifies whether a non-registered guest is on the reservation.
Departure Date	The departure date for the reservation.
Nights	The number of nights that the guest is staying for the reservation.
Adults	The number of adults associated with each reservation
Children	The number of children associated with each reservation.
Pets	The number of pets associated with each reservation.
Group Name	The group name associated with the reservation if one applies.
# Docs	The number of documents attached to the reservation.