Deposit Failure Report

The Deposit Failure Report allows users to track the unsuccessful payments made for the deposit due in reservations and groups.

Perform the following steps to generate the report:

Navigate to Reports ➜ Dynamic Reports ➜ Guests/Reservations ➜ Deposit Failure report.

Refer to the following table and fill in the fields.

Field	Description
Report Name	Deposit Failure
Property	The property for which the report must be generated.
Start Date	The start date from which the report must be generated.
End Date	The end date up to which the report must be generated.
Type	This field will be displayed only when the Deposit policy for Group feature setting is enabled. Users can select the account type (reservation/group) for which the report must be generated.

Click Run to generate the report.

Click Save to save the report under User Favorites section.

Sample Report

Report Fields

This report displays the following fields:

Field	Description
Conf #	Displays the confirmation ID of the reservation or the group code of the group for which a payment was not successful. When users expand the accordion, the latest deposit due is displayed at the top. Users can search for a record using this value. This column can be sorted.
Third-Party Confirmation	The third-party confirmation number for the reservation if available.
Name	Displays the guest name associated with a reservation or group for which the payment was not successful. Users can search for a record using this value. This column can be sorted.
Arrival Date	Displays the arrival date of the reservation or group, or the arrival shoulder date of the group for which the payment was not successful. This column can be sorted.
Departure Date	Displays the departure date of the reservation or group, or the departure shoulder date of the group for which the payment was not successful. This column can be sorted.
Deposit Code	The deposit code for each deposit due for the account. Users can search and filter records using this value. This column can be sorted.
Deposit Amount	The deposit amount to be collected based on the deposit policy. This column can be sorted.
Payment Method	The payment method for which the payment made was not successful. This column can be sorted.
Deposit Failed On	The date when the deposit collection was not successful. This column can be sorted.
User	The username of the user who initiated the deposit collection. This column can be sorted.