Lost and Found Items Report

The Lost and Found Items Report allows users to track the records created for an item in the Lost and Found screen. 

Perform the following steps to generate the report:

Navigate to Reports Dynamic Reports Housekeeping Lost and Found Items report.

Refer to the following table and fill in the fields.

Field

Description

Report Name

Lost and Found Items

Start Date

The start date from which the report must be generated. Users can select past dates up to the current property date.

End Date

The end date up to which the report must be generated. Users can select past dates up to the current property date.

Report Type

This is a multi-select drop-down list that allows users to select from the following items to be included in the generated report:

  • Lost

  • Found

Item Status

This is a multi-select drop-down list that allows users to select the item statuses to be included in the generated report:

  • Lost

  • Found-Unclaimed

  • Found-Claimed

  • Closed-Pickup

  • Closed-Sent

  • Closed-Discarded

  • Closed-Others

Item Type

This is a multi-select drop-down list that allows users to select from the item types that are configured in the Lost and Foung Settings screen.

Building

This is a multi-select drop-down list that allows users to select from the buildings available at the property.

Click Run to generate the report.

Click Save to save the report under User Favorites section.

Report Fields

This report displays the following fields:

Field

Description

Ref ID

  • Displays the reference ID of the record created for an item in the Lost and Found screen.

  • Users can search for a record using this value.

  • This column can be sorted.

Status

  • Displays the status of the record created for an item in the Lost and Found screen.

  • Users can filter and search records using this value.

  • This column can be sorted.

Item Type

  • Displays the type of the item for which the record is created in the Lost and Found screen.

  • Users can filter and search records using this value.

  • This column can be sorted.

Item Description

  • Displays the description entered when creating a record for an item in the Lost and Found screen.

  • Users can search for a record using this value.

  • This column can be sorted.

Storage Location

  • Displays the storage location selected for the item when creating a record in the Lost and Found screen.

  • Users can filter and search records using this value.

  • This column can be sorted.

Date Reported

  • Displays the date when an item was reported as lost or found.

Aging

  • Displays the time duration between the date when an item was reported as lost and the date when the item was released.

  • Users can search for a record using this value.

Date Found

  • Displays the date when an item was reported as found.

Location

  • Displays the location where the item was reported as lost or found.

  • Users can filter and search records using this value.

  • This column can be sorted.

Owner Name

  • Displays the name of the guest whose item was lost.

  • Users can search for a record using this value.

Found By

  • Displays the name of the person who located the lost item.

  • Users can search for a record using this value.

Shipper Type

  • Displays the shipper type selected for the item shipped to the guest.

  • Users can filter and search records using this value.

  • This column can be sorted.

Shipping Fee

  • Displays the shipping fee applied for the item shipped to the guest.

  • Users can search for a record using this value.

  • This column can be sorted.

Charge Posted To

  • Displays the account ID of the account (reservation/house account) to which the shipping charge was posted.

Tracking Number

  • Displays the tracking number of the shipment.

  • Users can search for a record using this value.

  • This column can be sorted.

Release By

  • Displays the username of the user who released the item.

  • Users can search for a record using this value.