Shared Digital Key Report

The Shared Digital Key report provides details on digital room keys that have been shared with additional users.

Perform the following steps to generate the report:

Navigate to Reports Dynamic Reports Guests/Reservations Shared Digital Key report.

Refer to the following table and fill in the fields.

Parameters

Description

Report Name

Shared Digital Key.

Property

This is a mandatory single-select drop-down list that displays the current property by default. Users can select the preferred property for report generation.

Start Date

The start date for report generation. This is a mandatory field that displays the current property date by default. Users can select any date in the past up to the current property date. Future dates cannot be selected.

End Date

The end date for report generation. This is a mandatory field that displays the current property date by default. Users can select any date in the past up to the current property date. Future dates cannot be selected.

Guest Type

This is an optional multi-select drop-down list that allows users to select the preferred guest types for report generation.

Digital Key Status

This is an optional multi-select drop-down list that allows users to select the digital key statuses to be included in the report.

Click Run to generate the report.

Click Save to save the report under User Favorites section.

Sample Report

Report Fields

This report displays the following fields:

Field

Description

Confirmation

The reservation confirmation number associated with the digital key. This column can be sorted. Users can search for a record using this value.

Room Number

The room number assigned to the guest for key access. This column can be sorted and filtered.

Last Name

The last name of the person who is assigned the digital key. This column can be sorted and filtered. Users can search for a record using this value.

First Name

The first name of the person who is assigned the digital key. This column can be sorted and filtered. Users can search for a record using this value.

Arrival Date

The scheduled arrival date for the reservation. This column can be sorted.

Departure Date

The scheduled departure date for the reservation. This column can be sorted.

Guest Type

The key holder is classified as either the main guest or secondary guest. This column can be sorted.

Loyalty Tier

The loyalty tier of the guest. This column can be sorted and filtered.

Digital Key Status

The status of the digital key. This column can be sorted and filtered.

Key Sent Time

The date and time when the digital key was sent to the guest's device. This column can be sorted.

Key Downloaded

Indicates if the guest has successfully downloaded the key to their mobile app. This column can be sorted and filtered.

Key Used

Indicates if the guest has used the digital key to unlock a door. This column can be sorted and filtered.

ID Checked

Indicates whether the guest’s physical ID was verified successfully. This column can be sorted and filtered.