Add Guest Messages/Comments to Reservations Manually

The guest messages added to reservations from the Batch Operations screen can be viewed in the Guest Messages pop-up screen that appears when users click the Message badge in the Reservation Summary section of reservations. When users add a duplicate guest message with an existing subject in the New Message section of the Guest Messages pop-up screen and click Save, the following message will be displayed: A Message with The Same Subject Already Exists. When users add a guest message with the same subject but a different message, the following message will be displayed: Subject Already Exists.

The comments added to reservations from the Batch Operations screen can be viewed in the Comments section of reservations. When users add a duplicate comment with an existing type and comment, the following message will be displayed: A Comment with The Same Type Already Exists.