Bulk Update of Rates for Group Reservations

To modify the nightly room rate of group reservations in bulk, users must select the preferred staged data and reservations in the Staging and Reservations section and click the Bulk Update option in the Reservations tab of the group. This option is displayed only when the Group Reservations - Bulk Update feature setting is enabled. When selected, the Bulk Update pop-up screen appears. The Override Room Rate flag in this screen displays the following fields:

• Apply Rates

• Room Rate

• Override Reason

• Comment

When users configure values for the fields and click Save, the following message is displayed as a banner: Bulk update of room rate is in progress. Click here for the status. When the Click here hyperlink is clicked, the Batch Update Process pop-up screen appears that displays a progress indicator that indicates the count of reservations processed.

Once all the selected reservations are processed, the following message is displayed as a banner: Bulk update of room rate is completed. Click here for details. X success, Y failed. Here, X denotes the number of reservations for which the rate was updated successfully, and Y denotes the number of reservations for which the rate update was not successful.

When users click the Click here hyperlink, the Results of Bulk Update pop-up screen is displayed. When users click the Results tab, the details of the reservations and staged data for which the rate update was successful and failed are displayed. Users can perform a retry of the rate update using the Retry option. Retry can be performed only for reservations for which the rate update failed due to a disruption in the network.

The override reason, comments entered, and the comp category selected when updating the room rate is captured in the Estimated Charges section of the reservation. For reservations booked with a comp offer applied, the room rate is overridden based on the rate applied in the bulk update process.