Display Red-Eye Icon for Reservations

The Red-Eye icon for the reservations that are flagged as Red-Eye with the Guest Arrival Status Yet to arrive is displayed on the following screens:

• Search

• Batch Operations à Check-In

• Tape Chart

• Night Audit à Date Roll

The Red-Eye icon is also displayed on the following reports:

• Arrivals Report (Dynamic)

• Reservations Report (Dynamic)

The Red-Eye icon is removed automatically when the reservation is marked as Cancelled or No-Show. For the reservations that are checked-in, the icon is removed only when the user updates the Guest Arrival Status as Cancelled or Remove Red Eye.

The following fields and columns support this feature:

• The Red-Eye Status column next to the Status column on the Arrivals Report (Dynamic) and Reservations Report (Dynamic) displays the Guest Arrival Status of the reservations that are flagged as Red-Eye. This column is displayed only when the Red-Eye Arrival feature setting is enabled.

  • The report generation parameter, Red-Eye Status below the Status parameter is a multi-select drop-down list that allows users to select the Guest Arrival Status of the red-eye reservations. This parameter is displayed only when the Red-Eye Arrival feature setting is enabled.

• The option, Red-Eye Arrivals, in the Status drop-down list on the Batch Operations Logs screen displays the changes made to the red-eye reservations on the Red-Eye tab on the Batch Operations screen when selected.

• The filter, Red-Eye Arrivals, in the Search screen, Check-In tab on the Batch Operations screen, and Tape Chart screen is a multi-select filter that allows users to select from the following options:

  • Yet to arrive

  • Arrived

  • Cancelled

  • Remove Red-Eye

When selected, the reservations tagged as Red-Eye with the selected status is displayed.

• The option, Check-in red-eye arrivals, displayed in the Expected Arrivals section when users select the Cancel/No Show option on the Auto Date Roll tab on the Night Audit screen checks-in all the red-eye reservations during auto date roll. When selected, the following sub-options are displayed:

  • Continue Auto Date Roll on check-in with CC Auth failure: When selected, during check-in if the credit card authorization fails the auto date roll proceeds and does not stop.

  • Stop Auto Date Roll on check-in with CC Auth failure: When selected, during check-in if the credit card authorization fails the auto date roll stops.

• The tab, Red-Eye, in the Batch Operations screen allows users to perform bulk updates to the red-eye reservations.