Keep Current Rates or Modify Rates

The Keep Current Rates and Modify Rates options in the Modify Stay screen will not be displayed if the price of the new room is the same as the currently selected room. The Upsell, Downgrade, and Upgrade labels will be displayed in the Summary tab based on the reason selected for the room move. If a reason associated with the Upsell category is selected, the nightly room rate will be updated and if a reason associated with the Upgrade category is selected, the nightly room rate will remain the same.

The Upsell label will be displayed only when the nightly room rate is modified. When the user switches to a different room type and selects a reason associated with Upgrade, the rate will not be modified. These labels are displayed below the new room type selected and an upward or downward arrow is displayed for the Average Room Rate category in the New column to indicate the difference in price.