Searching for a Room
This option allows users to view general information about all rooms in the property and view the rooms' housekeeping statuses.
Perform the following steps to search for a room:
Navigate to Reservations ➜ Search ➜ Rooms. The Rooms tab is displayed.
Enter the name of the room type.
Click Go. The rooms are displayed based on the entered details.
The room records can be filtered based on any or all the filter criteria below:
|
Field |
Description |
|---|---|
|
Room Type |
Select the required room type |
|
Room Condition |
|
|
Dirty |
Displays rooms that require cleaning services |
|
In Progress |
Displays rooms where cleaning is in progress |
|
Occupied Clean |
Displays rooms that are currently occupied and have been cleaned |
|
Occupied Inspected |
Displays rooms that have been inspected by the appointed individual but are already occupied |
|
Pickup |
Displays rooms that are available to be picked up for cleaning by an appointed individual |
|
Vacant Clean |
Displays rooms that have been cleaned by the appointed individual but not yet cleared for occupancy |
|
Vacant Inspected |
Displays rooms that have been inspected by the appointed individual and cleared for occupancy |
|
Occupancy |
|
|
Occupied |
Displays all occupied rooms matching the criteria chosen in the Occupancy search |
|
Vacant |
Displays all vacant rooms matching the criteria chosen in the Occupancy search |
The following table lists the various scenarios of rooms search:
|
Scenario |
Example |
Search Results |
|---|---|---|
|
Search using the room number |
501 |
The record that exactly matches the entered room number is displayed. Fuzzy search is not applicable for room numbers. |
|
Search using the guest’s name associated with the reservation to which the room is assigned |
Doe, John |
The records that exactly match the entered guest name are displayed. When a partial guest name is entered, the records that partially match the entered name are displayed in the ascending order of the room number. |