Categorize Offers as Qualified or Unqualified

Stay is enhanced to allow users to categorize offers as either qualified or unqualified and send details of the selected offers to Bally CMP. Previously, details of all offers were sent to Bally CMP.

To support this enhancement, a new flag, Qualified, has been added to the Add and Edit pop-up screens that appear when users create a new offer or modify an existing offer (Interfaces ➜ CMS Settings ➜ Offer Management ➜ Offers). This flag is enabled by default.

  • Offers that have the Qualified flag enabled are considered as Qualified offers

  • Offers that have the Qualified flag disabled are considered are Unqualified offers.

After an offer is created, the Qualified flag can be modified in the Edit pop-up screen. When the flag is modified for an offer that is already applied to a reservation, there will be no impact on the reservation.

For offers that are marked as inactive, the Qualified flag will be enabled and must be disabled manually if required. A new column, Type, has been added to the Offers tab in the CMS Settings screen. This column displays the type of offer, that is, qualified or unqualified.

  • All existing non-promotional offers are classified as qualified offers by default, that is, the Qualified flag will be enabled.

  • All existing promotional offers are classified as unqualified offers by default, that is, the Qualified flag will be disabled.

Display Offers in Book a Reservation Screen

The qualified offers are displayed in the Book a Reservation screen based on the arrival and departure dates of the reservation and the rate plans associated with the offers selected in the Offers filter.

The offers are displayed in the Offers filter based on the following conditions:

Condition

Non-Promotional Offers

Promotional Offers

When offer code is entered

Yes

Yes

When offer code is retrieved from the CMS for a patron ID

Yes

Yes

Auto Apply Promotional Offers in Rate Plan

NA

Yes

User clicks Show all offers

Yes

Yes

The unqualified offers are displayed in the Book a Reservation screen based on the arrival and departure dates of the reservation and the rate plans associated with the offers selected in the Offers filter. When the Show all offers checkbox is selected, all the active eligible offers are displayed.

By default, all the unqualified offers are displayed in the Offers filter.

Applying Promotional Offers

Users will no longer be required to select the Show all offers checkbox in the Book a Reservation screen to view the promotional offers. They will be displayed by default in the Offers filter and will be applied automatically when the associated rate plan is selected regardless of the following:

  • Whether the Qualified flag is enabled or disabled.

  • Whether the Show all offers checkbox is selected or not.

  • The patron ID is entered or not.