Key Status Report (Dynamic)

A new Dynamic report, Key Status, has been added to the Guests/Reservations section of the Reporting screen (Reports Dynamic Reports Guests/Reservations) that allows users to track the status of the physical and digital keys generated for a reservation. This report can be generated for reservations in the following statuses for a maximum duration of 30 days:

  • Arriving

  • In-House

  • Departing

  • Departed

The following report generation parameters are available for this report:

Field

Description

Report Name

Key Status

Property

This is a mandatory single-select drop-down list that displays the current property by default. All properties available under the tenant are displayed in the drop-down list. Users can generate the report for the selected property.

Start Date

This is a mandatory field that displays the current property date by default. Users can select a date that is a maximum of 365 days in the past.

End Date

This is a mandatory field that displays the current property date by default. Users can select a date that is a maximum of 365 days in the past and 30 days from the start date.

Physical Key Status

This is an optional multi-select drop-down list that allows users to select from the following physical key statuses to be included in the report.

  • Key Created

  • Error

  • Key Revoked

  • Key Expired

Primary Digital Key Status

This is an optional multi-select drop-down list that allows users to select from the following primary digital key statuses to be included in the report.

  • Digital Key Delivered

  • Digital Key Downloaded

  • Digital Key Error

  • Digital Key Expired

  • Digital Key Revoked

  • Digital Key Used

  • In-Stay Digital Key Delivered

  • In-Stay Digital Key Downloaded

  • In-Stay Digital Key Error

  • In-Stay Digital Key Expired

  • In-Stay Digital Key Revoked

  • In-Stay Digital Key Used

  • Digital Key Created

  • In-Stay Digital Key Created

  • Digital Key Copy

  • In-Stay Digital Key Copy

Shared Digital Key Status

This is an optional multi-select drop-down list that allows users to select from the following shared digital key statuses to be included in the report.

  • Shared Key Delivered

  • Shared Key Downloaded

  • Shared Key Used

  • Shared Key Error

  • Shared Key Revoked

  • Shared Key Expired

  • Shared Key Removed

  • Shared Key Created

  • Shared Key Copy

Key Type

This is an optional multi-select drop-down list that allows users to select from the following key types to be included in the report.

  • Physical

  • Primary Digital Key

  • Shared Digital Key

Event Type

This is an optional multi-select drop-down list that allows users to select from the following event types to be included in the report.

  • Key Creation

  • Key Downloaded

  • Key Delivered

  • Key Used

  • Key Error

  • Key Copy

  • Key Expired

  • Key Revoke

  • Key Removed

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