Send Room Type Details to ACRS

Stay - ACRS integration is enhanced to send the room type details of reservations from Stay to ACRS.

The room type used for booking the reservation is considered as the Original Room Type and when the room type is modified multiple times, the previous room type is considered as the Intermediate Room Type.

For example, for a reservation booked using the King room type, the original room type is considered King.

When the room type is modified from King to Queen, the intermediate room type is considered King. The room type is then subsequently modified from Queen to LS. Now, Queen is considered the intermediate room type.

The original room type is constant and remains unchanged. Only the intermediate room type varies each time the reservation’s room type is modified.

Intermediate Room Type Details

Two new fields, Original Room Type and Intermediate Room Type, have been added to the following sections of reservations:

  • Reservation Summary

  • Currently Selected Room

The original and intermediate room types of the reservation are stored in these fields. Only the intermediate room type is sent from Stay to ACRS. The original room type is displayed only in Stay.

A screenshot of a computer Description automatically generated

When a reservation is created in ACRS and sent to Stay, the room type of the reservation is displayed in the Original Room Type field. When the room type of the reservation is modified in Stay, the Intermediate Room Type field is updated and sent to ACRS.

Modify Stay

When the room type of the reservation is updated in the Modify Stay screen, the Intermediate Room Type field is updated and sent to ACRS. The updated room type is displayed to guests when the Do not disclose room type to guest flag is disabled.

Recommended Upgrades

When the room type of reservation is updated from the Recommended Upgrades section, the Intermediate Room Type field is updated and sent to ACRS. The updated room type is displayed to guests when the Do not disclose room type to guest flag is disabled.

Other Matching Rooms

When the room type of reservation is updated from the Other Matching Rooms section, the Intermediate Room Type field is updated and sent to ACRS. The updated room type is displayed to guests when the Do not disclose room type to guest flag is disabled.

Tape Chart

The room type is swapped between reservations in the Tape Chart screen, the intermediate and original room types remain the same for both reservations.

Move Reservation

When a reservation is moved from one property to another, the Intermediate Room Type field is updated and sent to ACRS.

Room Type Conversion

When a room type conversion is performed, the Intermediate Room Type field is updated and sent to ACRS.

Reservation History and Audit Log

When the room type of a reservation is modified, a record is created in the Reservation History section and in the Audit Log screen. This record captures the intermediate room type of reservation.