Front Desk

Arrivals Report

The Arrivals report allows users to view all arriving guests within the selected date range. Users can also determine which guests are in house and/or which guests are due to arrive on the selected date.

Perform the following steps to generate the report:

Navigate to Reports ➜ Dynamic Reports ➜ Manager ➜ Arrivals report

Refer to the following table and fill in the fields.

Field	Description
Report Name	Arrivals.
Property	This is a mandatory multi-select drop-down list that allows users to select the preferred properties for report generation. The current property is selected by default.
Start Date	This is a mandatory field that allows users to select the start date for report generation. The current property date is selected by default. Users can select both past and future dates.
End Date	This is a mandatory field that allows users to select the end date for report generation. The current property date is selected by default. Users can select both past and future dates.
Status	This is a mandatory multi-select drop-down list that allows users to select the status of reservations to be included in the report. Users can select from the following options: Remaining Arrivals: When selected, the arriving reservations in the selected date range that have not yet been checked in are displayed. Checked In Arrivals: When selected, the arriving reservations in the selected date range that have been checked in are displayed. Cancelled Arrivals: When selected, the arriving reservations in the selected date range that have been cancelled are displayed. No-Show Arrivals: When selected, the arriving reservations in the selected date range that have been marked as No-Show are displayed. No-Show Guaranteed Arrivals: When selected, the arriving reservations in the selected date range that have been marked as No-Show Guaranteed are displayed. Checked Out Arrivals: When selected, the arriving reservations in the selected date range that have been checked out are displayed.
Red-Eye Status	This is an optional multi-select drop-down list that allows users to include red-eye reservations with the following red-eye statuses in the report: Yet to arrive Arrived Cancelled Removed
Guest Requested	This is an optional multi-select drop-down list that allows users to select from the following options: Guaranteed: When selected, reservations with guaranteed features are displayed. Requested: When selected, reservations with requested features are displayed.
Rate Plan/Package Code	This is an optional multi-select drop-down list that allows users to select from the rate plans and packages available at the property.

Click Run to generate the report.

Click Save to save the report under User Favorites section.

Sample Report

Report Fields

This report displays the following fields:

Field	Description
Property	The property ID of the selected property.
Arrival Date	The arrival date of the reservation.
ETA	The estimated time of arrival of the guest.
Guest Name	The guest name associated with the reservation.
Confirmation	The confirmation ID of the reservation.
Status	The status of the reservation.
Departure Date	The departure date of the reservation.
Phone Number	The phone number associated with the guest profile.
Email	The email address associated with the guest profile.
Adults	The count of adults associated with a reservation.
Children	The count of children associated with a reservation.
Nights	The stay nights of the reservation.
Market Segment	The market segment associated with the reservation.
Group Name	The group name associated with the reservation.
Company	The company name associated with the reservation.
VIP	The VIP status of the guest.
Pets	The count of pets associated with the reservation.
Room Type Code	The room type code associated with the reservation.
Room Number	The room number assigned to the reservation.
Non Registered Guest	Indicates whether the guest associated with the reservation is a non-registered guest.
Do Not Move	Indicates whether the room number assigned to the reservation is marked as Do Not Move.
Profile #	The profile ID of the guest profile associated with the reservation.
Title	The title associated with the guest.
First Name	The first name of the guest.
Last Name	The last name of the guest.
Early Check In Time	The early check-in time of the guest if applicable.
Address	The primary address of the guest profile.
City	The city selected for the guest profile.
State/ Province	The state/province selected for the guest profile.
Postal Code	The postal code selected for the guest profile.
Country/ Region	The country/region selected for the guest profile.
Alias	The alias name selected for the guest profile.
Guest Type	The guest type associated with the reservation.
Group Code	The group code associated with the reservation.
Loyalty Program	The loyalty program associated with the guest.
Loyalty Number	The member ID of the guest.
Web Check-In	Indicates whether a web check-in was performed for the guest.
Room Type Name	The room type name associated with the reservation.
Add-Ons	The code of the add-ons bundle added to the reservation.
Booked By	The name of the booker who booked the reservation for the guest.
Third-Party Confirmation	The third-party confirmation number of the reservation.
Digital	Indicates whether automated digital check-in is enabled for the property.
Red-Eye Status	The red-eye status of the reservation if applicable.
Tier	The loyalty tier of the guest.
Player Id	The patron ID of the guest.
Disclose Room Type	Displays Yes when the Do not disclose room type to guest flag is disabled and displays No when the flag is enabled.
Guest Requested	Indicates whether the reservation is assigned the guest requested features.
Day Use	Indicates whether the reservation is a day use reservation.
Package Name	The package rate plan name used for booking.
Recurring Charge	The recurring charges added to a reservation.
Balance	Displays the reservation’s current folio balance.
Rate Code	The rate plan code used for booking.
Base Rate	The base rate of the reservation.
Rate Name	The rate plan name used for booking.
Avg Room Rate	The average room rate of the reservation.