June 2025

Release 25.2


Perform Authorization and Check-In Reservations with Cash

Various enhancements have been made to the check-in flow of reservations associated with the Cash class payment methods in the Process Payment pop-up screen.

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Book a Reservation Screen Changes

Stay has been enhanced with significant UI improvements for a better user experience and workflow efficiency of the Book a Reservation screen.

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Eagle Eye Dashboard

Stay - ACRS integration is enhanced to display the health and status of the messages sent to and from Stay in a new dashboard.

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Modify Room Type of Redemption Reservations

Stay is enhanced to allow users to modify the room type of redemption reservations booked through ACRS.

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Maintain Gift Card Configurations in Stay or Pay Portal

Stay is enhanced to allow users to choose if the gift card configurations for the property must be maintained in Stay or in the Pay Portal.

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Enter Pin for Gift Card Redemption

Stay is enhanced to allow properties to choose if a pin must be entered when redeeming gift cards in Stay.

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Map Special Request Codes Sent from ACRS in Stay

The Stay - ACRS integration is enhanced to associate the special request codes (SRCs) sent for a reservation from ACRS with the service codes configured in Stay.

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Route Deposits Posted Previously to Groups and A/R Accounts

Stay is enhanced to allow users to route deposits previously posted to groups and A/R accounts using a routing rule.

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Include Invoices with Credit Balance in Auto Generated Invoice

Stay is enhanced to allow users to include A/R invoices with a credit balance when auto generating invoices for an account.

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Calculate Cancellation Fee Based on Percentage of Stay

Stay is enhanced to allow users to calculate the cancellation fee for immediate cancellation policies based on the percentage of stay.

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Issue Refunds in Settlement Reconciliation Account

Stay is enhanced to allow users to issue a refund for the payment made for an invoice generated for a settlement reconciliation A/R account.

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Expiry of Physical and Digital Keys of Reservations

Various modifications have been made in Stay to the physical keys generated for a reservation.

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Configure E-Coupons for Guests

Stay is enhanced to allow users to configure e-coupons that can be redeemed by guests for the charges posted to the guest folio of a reservation.

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Mark Reservations as Guaranteed No-Show

Stay is enhanced to allow users to mark reservations as Guaranteed No-Show.

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Send Room Type Details to ACRS

Stay - ACRS integration is enhanced to send the room type details of reservations from Stay to ACRS.

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Display Third-Party Confirmation and Cancellation Numbers in Reservations/Groups/Reports

Stay is enhanced to display the third-party confirmation and cancellation numbers for reservations and groups.

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Ability to Mark Reservations without Rooms Assigned as Red-Eye

Stay is enhanced to allow users to mark reservations that do not have a room assigned as red- eye reservations.

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Display Additional Information when Selecting Reservations for a Group Routing Rule Template

Stay is enhanced to display additional details for reservations when users select or modify a reservation routing rule for group masters.

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Support for Custom Fields in the POS Look-Up Response

Stay is enhanced to allow users to customize the fields displayed to a POS system user who performs an account lookup in Stay.

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Enhancements to Mapping of Housekeeping Codes

Stay is enhanced to allow users to associate the housekeeping codes available in external applications with the housekeeping conditions configured in Stay through Comtrol in the Housekeeping Code Mapping screen.

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Display Guest Names in Housekeeping Assignment Sheet

Stay is enhanced to display the first and last name of a guest along with the title when the housekeeping assignment sheet is printed for staff, teams, and boards.

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Include Tax Classes in Deposit Policies

Stay is enhanced to allow users to choose to include the tax classes available for a property when creating or modifying deposit policies for reservations and groups.

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Function Rooms Setup Enhancements

Various enhancements have been made to the Function Room Setup screen (All Settings Function Rooms Setup) in Stay.

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View Guest Profile Details in External Applications

Stay is enhanced to allow users to access a guest profile available in an external application used for managing guest profiles directly from Stay.

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Associate New Rate Plans and Packages with Existing Yield Rule Sets

Stay is enhanced to allow users to associate new rate plans and packages with the existing yield rule sets available at the property during creation.

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Configure Default HK Condition for Rooms after Expiry of Inventory Blocks

Stay is enhanced to allow users to configure the default housekeeping condition to which a room must be reverted once an inventory block created for a room expires.

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Display Player ID and Loyalty Tier Status of Casino Patrons

Stay is enhanced to display the player ID and loyalty tier status of casino patrons when integrated with a Casino Management System.

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Configure Stay-Through Restrictions

Stay is enhanced to allow users to configure minimum and maximum length of stay restrictions for each night of stay when booking a reservation.

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Roles and Permissions Report (Dynamic)

A new Dynamic report, Roles and Permissions, has been added to the Manager category of the Reporting screen (Reports Dynamic Reports Manager Roles and Permissions) that allows users to track the following details for the system-defined and custom roles:

  • Permissions assigned to a role

  • Date and time when a role is created

  • Date and time when a role is updated

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Users Report (Dynamic)

A new Dynamic report, Users, has been added to the Manager category of the Reporting screen (Reports Dynamic Reports Manager Roles and Permissions) that allows properties to track the users, and the permissions assigned to them in Stay.

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Configure Default Housekeeping Conditions after Check-In and Check-Out

Stay is enhanced to allow users to configure the housekeeping conditions to which a room must be reverted after a guest is checked in or checked out of a room.

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Stay - Comtrol Integration Enhancements

Various enhancements have been made to the Stay - Comtrol integration.

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Transfer Charges from Third-Party Folio of Groups to A/R Accounts

Stay is enhanced to transfer charges posted to the third-party folios of groups associated with a Direct Bill payment method to the selected A/R account on the day of departure.

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Post Charges for Room Upsells Based on Room Move Reasons

Stay is enhanced to post charges for room upsells based on the room move reason selected by the users in the Modify Stay screen.

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Filter Reservations Assigned with Connecting Rooms

Stay is enhanced to allow users to filter reservations assigned with connecting rooms in the Search screen.

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Ability to Customize Columns in Dynamic Reports

Stay is enhanced to allow authorized users to customize the columns to be displayed when a Dynamic report is printed and exported as PDF or CSV files.

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