November 2024

Release 24.5


View Total Authorized Amount in a Reservation

Stay is enhanced to display the total amount authorized across all guest and third-party credit card payment methods added to a reservation.

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Display Total Folio Balance of All Open Guest Folios

Stay now allows properties to choose to show only the guest folios balance.

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Release Authorization from Multiple Cards

Stay is enhanced to allow users to release authorization when multiple cards are authorized for a reservation, group, or house account.

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Authorize Users to Modify Transaction and Inventory Items

Stay is enhanced to allow only authorized users to modify the details configured for transaction and inventory items in the Guest Accounting screen.

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Bulk Update Guest Messages and Comments for Reservations

Stay is enhanced to allow users to perform a bulk update to guest messages and comments for reservations.

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Configure Default Authorized Amount for Payment Methods

Stay is enhanced to allow users to configure a default authorized amount for each payment method available at the property.

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Enhancements to Auto Settlement of Folios

Stay is enhanced to display a label for records created in the account folios when payments are collected using an auto settlement rule.

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Limit Access to Shift Report (Dynamic)

Stay is enhanced to allow only users with the Stay_Run_Cashier_Report permission to generate the Shift report (Dynamic).

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Display Room Move Reason for Nightly Upgrade Awards through ACRS

Stay is enhanced to allow users to select a room move reason, to be applied to room moves, that are performed when a Nightly Upgrade Award is granted to guests.

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Display Room Move Reason for Complimentary Room Type Upgrades

Stay is enhanced to allow users to select a room move reason to be applied when a complimentary room type upgrade is performed for a guest before the reservation is checked in.

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Ability to Link Groups

Stay is enhanced to allow users to link two or more groups and display a summarized view of the total revenue and the total rooms blocked for the linked groups.

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Notify Freedom Pay Gateway of EOD Settlement

Stay is enhanced to send an end-of-day settlement notification to the Freedom Pay gateway when date roll is completed and the accounting date for a property is closed.

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Digital Automated Check-In Report

A Dynamic report, Digital Automated Check-In, has been added to the Guests/Reservations section of the Reporting screen (Reports à Dynamic Reports à Guests/Reservations à Digital Automated Check-In) that allows users to track reservations with successful and failed automated digital check-ins.

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Capture Auto Check-In Retry Count

Stay is enhanced to capture the automated digital check-in retry count in the Reservation History section of reservations and in the Audit Log screen (Reports à Audit Log).

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Generate Charge Posting ID for Account Folios

Stay is enhanced to generate a unique numeric ID for each folio of an account (reservations, groups, and house accounts) that is used to post charges to the account from a POS system.

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Create Back-to-Back Reservations

Stay is enhanced to allow users to link multiple reservations booked for a guest over a continuous duration as back-to-back reservations.

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Module to Track and Deliver Guest’s Baggage

Stay is enhanced to allow users to create tickets for the tracking and delivery of guest’s baggage in a new screen, Storage.

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Split Charges Between Accounts

Stay is enhanced to allow users to split charges posted to an account (reservation, group, A/R account, and house account) across multiple destinations.

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Configure Universal Product Codes (UPC) for Pantry Items

Stay is enhanced to allow users to configure a Universal Product Code (UPC) when adding a pantry, transaction, and inventory items.

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Configure Billing Contact Details for Groups

Stay is enhanced to allow users to configure billing contact details for group masters.

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Capture Deposit Policy Override Reasons

Stay is enhanced to allow users to configure and choose a reason when the deposit policy or deposit amount associated with a reservation or group is modified or waived.

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Extended Stay Occupancy Report

A new Dynamic report, Extended Stay Occupancy, has been added to the Guests/Reservations section of the Reporting screen that allows users to track the guests staying at a property for an extended period.

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Credit Card Activity Report

A new Dynamic report, Credit Card Activity, has been added to the Accounting section of the Reporting screen that allows users to track the credit card transactions performed across various issuers or card types.

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Guest Messages Report

A new Dynamic report, Guest Messages, has been added to the Guests/Reservations section of the Reporting screen that allows users to view all the guest messages that have been created and delivered to guests.

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New Permissions to Make Payments for A/R Accounts

New permissions have been introduced to enable users to make payments for A/R accounts.

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Custom Group Rooming List Templates

Stay is enhanced to allow users to create custom rooming list templates for groups.

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New Columns Added to Housekeeping Forecast by Date Report (Dynamic)

New columns have been added to the Housekeeping Forecast by Date report (Dynamic).

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Housekeeping Forecast by Services Report (Dynamic)

A new Dynamic report, Housekeeping Forecast by Services, has been added to the Housekeeping section of the Reporting screen (Reports à Dynamic Reports à Housekeeping) that allows users to track the total number of housekeeping service requests created across various service types, the total number of points predicted for each staff assigned to a request and the total time predicted for the completion of the requests.

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Housekeeping Forecast by Loyalty Level/Tier

A new Dynamic report, Housekeeping Forecast by Loyalty Level/Tier, has been added to the Housekeeping section of the Reporting screen (Reports à Dynamic Reports à Housekeeping) that allows users to track the loyalty programs and the total number of guests per loyalty level/tier associated with the reservations for the selected date range.

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New Permissions for Gift Cards

New permissions have been introduced to authenticate users when performing the following operations using gift cards:

  • Issue card

  • Load amount

  • Check balance

  • Refund payment made

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Configure Function Rooms in Stay

Stay is enhanced to allow properties to configure function rooms of various styles and facilities that can be booked by guests for events such as conferences, weddings, parties, and so on.

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Stay - Comtrol Integration Enhancements

Various enhancements have been made to Stay - Comtrol integration.

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Stay UI Enhancements

For better user experience, changes have been made to the Stay UI.

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