Housekeeping Productivity Report

The Housekeeping Productivity Report allows users to track the performance of the housekeeping staff working on the service requests created at the property. The time taken for the staff to complete the service requests, that is, for the service requests in the In-Progress status to be marked as Completed, are monitored by this report.

Perform the following steps to generate the report:

Navigate to Reports à Dynamic Reports à Housekeeping à Housekeeping Productivity report.

Refer to the following table and fill in the fields.

Field	Description
Report Name	Housekeeping Productivity Report
View By	Users can select from the following options to view the records in the generated report: Date: When selected, users can view the records for the selected date. This option will be selected by default. Date Range: When selected, users can view the records for the selected date range.
Date	Users can select the preferred date for which the report must be generated.
From Date To Date	These fields are displayed when the View By option is selected as Date Range. Users can select the start and end dates for which the report must be generated.
Staff	Displays the list of housekeeping staff. Users can select the preferred staff to be included in the report.

Click Run to generate the report.

Click Save to save the report under User Favorites section.

Report Fields

This report displays the following fields:

Field	Description
Daily	The following columns will be displayed in this section.
Staff	Name of the housekeeping staff/attendant.
Property Date	Date when the report is generated.
Service Completed By Type	List of each of the services completed by the staff for the selected date.
Room Type	Room Type associated with the service completed.
Service Start Time	Time when the status of the service was changed to In-Progress.
Service Completed Time	Time when the status of the service was changed to Completed.
Total Time Spent	Time taken to complete the service.
Total Points Assigned	Total points assigned for the service.
Total Time Assigned	Total time assigned for the service.
Average Time/Service	Average time taken per service per date selected by the staff. This is the average per service.
Total Services Completed	Total of all services completed by the staff for the selected date.
Total Points Planned	The total number of points based on the total number of services assigned to the staff on the selected date.
Total Points Completed	Sum (Total Points Assigned) for all services for the selected date.
Total Time Planned	The total time based on the total number of services assigned to the staff on the selected date.
Total Duration	Total time spent for the service for the selected date.
Average Time Spent	Average time taken per service per day by the staff.
Month To Date	This section displays the following columns.
Total Services Completed	Total of all services completed by the staff from the start of the month till the date selected.
Total Points Planned	The total number of points based on the total number of services assigned to the staff from the start of the month until the currently selected date.
Total Points Completed	Total points assigned for all services from the start of the month till the date selected.
Total Time Planned	The total time based on the total number of services assigned to the staff from the start of the month until the currently selected date.
Total Duration	Total time spent for all services from the start of the month till the date selected.
Average Time Spent	Average time taken per service per day by the staff.
Year To Date	This section displays the following columns.
Total Services Completed	Total of all services completed by the staff from the start of the year till the date selected.
Total Points Planned	The total number of points based on the total number of services assigned to the staff from the start of the year until the currently selected date.
Total Points Completed	Total points assigned for all services from the start of the year till the date selected.
Total Time Planned	The total time based on the total number of services assigned to the staff from the start of the year until the currently selected date.
Total Duration	Total time spent for all services from the start of the year till the date selected.
Average Time Spent	Average time taken per service per day by the staff.

When user selects the View By option as Date Range, then the same data will be displayed and when each staff is expanded, the data is summed up per service type per day and displayed for the date range selected.