| Single Sign-On (SSO) |
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| Retrieving Username |
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| Resetting Password |
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| Home |
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| Customizing Homepage Tiles |
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| Reservations |
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| Search |
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| Searching for a Reservation |
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| Searching for a Room |
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| Searching for a Profile |
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| Searching for a Group |
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| Searching for an Account |
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| Advanced Search |
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| Search and Book Reservations using Anonymized Profiles |
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| Patron Search Using First Name/Last Name/Player ID |
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| Display Player ID and Loyalty Tier Status of Casino Patrons |
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| Book a Reservation |
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| Searching for Available Rooms and Rates |
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| Masking or Providing Alias Names for a Guest |
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| Support for Advance Reservations Up to Six Years |
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| Filter Offers in Book a Reservation Screen |
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| Booking Timeout |
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| Exclude Charges to be Routed to the Comp Folio from Deposit Calculation |
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| Display Cumulative Calculation of Room Revenue When Creating Reservations |
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| View Total Authorized Amount in a Reservation |
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| Additional Verification When Overbooking a Room Type |
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| Create Reservations Using Tax-Exempted Rate Plans and Profiles |
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| Create Same-Day Reservations |
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| Create and Apply Promotional Offers When Booking Reservations |
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| Create Reservations Using Rate Plans/Packages with IATA Number Required |
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| Create Reservations with Hurdle Rates Applied |
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| Create Back-to-Back Reservations |
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| Notify Users of Patrons Blocked at CMS |
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| Perform Overbooking Using Credentials of Another Authorized User |
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| Modify Reservations with Offers Applied |
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| Allow Authorized Users to Skip Signing Digital Registration Cards |
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| Book or Modify Day Use Reservations |
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| Creating a Group Booking |
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| Setting Up Room Blocks for a Group |
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| Ability to Block Suite Rooms for Groups |
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| Create Room Blocks for Group’s Shoulder Dates |
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| Adding Group Components |
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| Setting Up Folio and Routing Rules for a Group |
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| Associate Comp Routing Rules with Groups |
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| Non-Refundable Payments and Deposits for Groups |
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| Early Departure Fee for Reservations |
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| Adding POS Charge for Groups |
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| Print and Email Folios by Source Account in Groups |
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| Select Offers When Creating Group Reservations |
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| Print and Email Folios by Source Account in Groups |
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| Perform Bulk Updates to Group’s Staged and Reserved Reservations |
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| Associate Auto Recurring Fee Rule with Groups |
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| Apply Single Condition ARF Rules to Group Types |
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| Customize Auto Recurring Fee Rule Associated with Groups |
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| Send Auto Recurring Fee Details of Groups from Stay to Agilysys Sales & Catering |
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| Search Groups Using Third-Party Confirmation Number |
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| Filters for Reservations in Groups |
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| Capture Contracted Number of Rooms by Room Type for Groups |
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| Copy Group to Create New Groups |
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| Display Overbook Indicator and Manage Column Settings for Group’s Reserved and Staged Reservations |
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| Ability to Create Restricted Groups |
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| Overbook Room Types for Group Reservations |
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| Ability to Transfer Amount to Departed Groups |
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| Reverse Routed Charges from Group Masters |
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| Deposit Policies for Groups |
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| Import Rooming List with IATA Values |
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| Validate Group Rooming List |
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| Configure Settings to Post Charges to Group Masters from POS Systems |
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| Ability to Link Groups |
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| Configure Billing Contact Details for Groups |
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| Custom Group Rooming List Templates |
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| Close All Group Folios |
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| Add-Ons for Groups |
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| Transfer Charges from Third-Party Folio of Groups to A/R Accounts |
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| Display Fixed Header in Groups |
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| Indicating Non-Registered Guests when Selecting Reservations for Group Routing Rules |
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| Batch Disconnect Reservations from a Group |
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| Enhancements to Printing Group Folios |
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| Configure Character Limit for Group Name |
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| Process Extra Adult Charges for Groups |
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| Support for Add-Ons in Group Components |
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| Room Assignment for Reservations |
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| Room Assignment Based on Rack Order |
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| Display Rooms for Reservations |
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| Room Assignment Based on Room Usage |
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| Display Rooms for Reservations |
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| Room Assignment Based on Room Revenue |
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| Display Rooms for Reservations |
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| Room Assignment Based on Owner RevPar |
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| Calculation of Owner RevPar |
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| Display Rooms for Reservations |
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| Room Assignment Based on Grades and Owner RevPar Values |
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| Configure Grades for Rooms |
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| Display Rooms for Reservations |
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| Assignment of Rooms Marked as Last Sell |
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| Assignment of Suite Rooms |
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| Exclude Rooms with Select Room Features from Auto Room Assignment |
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| Assigning Rooms from Batch Operations - Check-In tab |
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| Assigning Rooms from Tape Chart Screen |
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| Assigning Rooms from the Reservation Screen |
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| Assigning Rooms from the Book a Reservation Screen |
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| Assigning Rooms for Group Reservations |
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| Assign Rooms for Reservations Created from Third-Party Sources |
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| Assign Rooms Based on Room Features |
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| Room Assignment Based on Selected Attributes |
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| Room Recommendations Based on Guest Stay History |
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| Display Guest Preferred Rooms |
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| Recommend Room Upgrades Based on Guest Stay History |
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| Display Recommended Upgrades in Reservations |
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| Display Guest Stay History |
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| Enforce Room Assignment for Guest-Requested Rooms |
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| Assign Rooms Based on Guest Preferences |
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| Marking Rooms as Connected or Nearby |
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| Assign Guest Preferred Rooms |
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| Filter Options to Filter Reservations |
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| Room Assignment for Linked and Shared Reservations |
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| Feature Configuration |
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| Ability to Deactivate Room Types |
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| General Availability Dashboard |
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| Room Availability Dashboard |
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| Ability to Unassign Rooms Assigned to Reservations |
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| Batch Operations Screen |
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| Groups |
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| Tape Chart |
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| Records Created |
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| Reservation Enhancements and Modifications |
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| Checking In a Guest |
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| Checking Out a Guest |
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| Authorize Payment Made for the Amount Due at Check-Out |
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| Adding Pets to a Reservation |
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| Canceling a Reservation |
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| Canceling a Reservation with a Refund Due |
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| Enter Reason to Change Cancellation Policy and Cancellation Fee of Reservations |
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| Modify Reservations |
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| Change the Room Type |
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| Change Rooms from the Other Matching Rooms Section |
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| Swap Rooms Between Reservations |
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| Keep Current Rates or Modify Rates |
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| Summary Tab in the Modify Stay Screen |
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| Modify Rates Tab in the Modify Stay Screen |
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| Authorize Users to Modify Room Type of Reservations |
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| Modify Redemption Reservations |
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| Modify Arrival Date |
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| Modify Departure Date |
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| Modify Market Segment and Source of Business |
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| Modify Nightly Room Rate |
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| Modify Rate Plan |
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| Modify Room Type/Room Number When Offer is Applied |
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| Modify Room Type When No Offer is Applied |
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| Associate to a Different Profile |
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| Move Reservation to a Different Property |
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| Mark Reservations as Guaranteed No-Show |
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| Configure Inventory Hold Time |
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| No-Show Reservations Section in Date Roll Tab |
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| Display No-Show Reservations |
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| Shared Reservations |
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| Scheduled Room Move |
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| Records |
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| Mark Reservations as No-Show During Date Roll |
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| Release Guaranteed No-Show Reservations |
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| Reinstate Cancelled Reservations |
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| Automatically Reverse No-Show Fees for Reinstated Reservations |
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| Mark Reservations as No-Show (Guaranteed) Manually |
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| Extending Reservation & Increasing Authorization Amount |
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| Display Marketing Preferences in Reservations |
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| Bulk Update Guest Messages and Comments for Reservations |
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| Batch Add Guest Messages - Batch Edit Tab |
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| Batch Add Comments - Batch Edit Tab |
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| Retry Addition of Guest Messages and Comments |
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| Add Guest Messages/Comments to Reservations Manually |
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| Records for Guest Messages and Comments |
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| Add Guest Messages from Reservation Presets for Groups |
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| Add Comments from Reservation Presets for Groups |
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| Add Guest Messages and Comments to Group Reservations |
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| Bulk Update of Rates for Reservations and Groups |
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| Bulk Update of Rates for Reservations |
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| Bulk Update of Rates for Group Reservations |
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| Reports |
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| Logs |
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| Alert Users of Conflicting Reservations and Inventory Blocks |
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| Assign Rooms Blocked for Another Reservation(s) |
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| Assign Rooms with Inventory Blocks |
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| Assign a Room that is Already Assigned and Blocked from the Inventory |
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| Scenarios Where the Selected Room Cannot be Assigned |
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| Capture Deposit Policy Override Reasons |
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| Configure Deposit Policy Override Reasons |
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| Override Deposit Policy/Amount |
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| Override Reason for Deposit Policy/Amount for Groups |
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| Records for Deposit Policy Overrides |
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| Include Tax Classes in Deposit Policies |
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| Reservation Policies |
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| Group Deposit Policies |
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| Custom Deposit Policy for Groups |
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| Print/Send Reservation Notifications |
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| Coupons for Reservations |
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| E-Coupons for Reservations |
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| Display Global Reservation History for Reservations and Guest Profiles |
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| Display Global Reservation History |
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| Automated Digital Check-In of Reservations |
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| Configuring Automated Digital Check-In Settings |
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| Automated Digital Check-In Process |
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| Protect Inventory from Automated Digital Check-Ins |
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| Add-Ons for Reservations |
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| Include Multi Condition Auto Recurring Fee in Deposits |
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| Include Add-Ons in Deposit and Cancellation Policies |
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| Add Add-Ons on Departing Day of Reservations |
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| Configure Early Check-In and Late Check-Out Time for Add-Ons |
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| Configure Maximum Guest Count Allowed for Add-Ons |
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| View and Choose Add-Ons to Booked Reservations |
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| Include Add-Ons in Package Rate Plans |
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| New Applicable For Option for Add-Ons and Packages |
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| Charging No-Show Fees for Reservations |
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| Displaying the No-Show Policy Associated with Rate Plans |
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| Charging a No-Show Fee When Reservations are Cancelled |
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| Recalculate the Remaining Deposit Due When Rates are Modified |
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| Early Departure Fee for Reservations |
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| Mapping an Early Departure Policy with Rate Plans and Packages |
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| Assigning Early Departure Policy to Reservations |
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| Indicating Early Departure Policies in Reservations |
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| Overriding the Early Departure Policy Associated with a Reservation |
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| Applying Early Departure Fee to Reservations |
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| Modifying the Departure Date via Modify Stay |
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| Capture Travel and Transportation Information in Reservation |
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| Capturing Travel and Transportation Information when Booking a Reservation |
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| Travel and Transportation Information in Reservations |
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| Travel and Transport Information in Home Screen |
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| Alerts for Travel/Transportation Requests |
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| Flag Reservations as Red-Eye Reservations |
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| Flagging a Reservation as Red-Eye |
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| Update Red-Eye Reservations from Batch Operations Screen |
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| Display Red-Eye Icon for Reservations |
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| Add/Remove Travel Agent Profiles from Departed Reservations |
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| Add Travel Agent Profile to Departed Reservations |
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| Remove Travel Agent Profile from Departed Reservations |
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| Travel Agency Commissions Dashboard |
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| Travel Agent Commissions Report (Dynamic) |
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| Reservations Import |
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| Logs |
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| Feature Configuration |
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| Reservation Summary |
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| Room |
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| Scheduling a Room Move |
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| Guests |
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| Itineraries in Reservation |
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| Adding Vehicle Details to Reservations |
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| Early Check-in and Late Check-out |
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| Linking a Reservation |
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| Copying Reservations |
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| Sharing a Reservation |
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| Guest Messages |
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| Adding Pet Details |
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| View Service Requests |
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| Set a VIP Status |
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| Add Notes for Reservations |
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| Display Rate Plan Details in Reservations |
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| Enforce Guest ID Validation |
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| Display Indicator for Contactless Check-Ins and Check-Outs |
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| Guest Information |
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| Estimated Charges |
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| Add a Charge |
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| Add Recurring Charges to Reservations on Departure Date |
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| Collecting Deposit Due |
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| Display Guest Type and Market Segment Details for Each Night of Stay |
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| Post Charges for Room Upsells Based on Room Move Reasons |
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| Functionality of Do Not Disclose Rates Flag |
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| Loyalty Programs |
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| Guest Stay History |
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| Summary |
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| Current |
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| Future |
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| Past |
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| Comments |
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| Preferences and History |
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| Edit Room Preferences |
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| New Permissions to Restrict Users from Modifying Guest Preferences |
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| Room Assignment and Upgrades |
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| Recommended Upgrades |
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| Process Nightly Upgrade Awards through ACRS |
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| Currently Selected Room |
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| Other Matching Rooms |
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| Indicator for Discrepant Rooms in Stay |
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| Do Not Disclose Room Types to Guest |
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| Set up Payment Methods |
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| Alert Users When Modifying Payment Methods with Authorization Held |
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| Support Excess Refunds for Payments |
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| Configure Convenience Fee for Credit Card Payments |
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| Additional Validations to Add, Remove, or Modify Direct Bill Payment Method |
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| Release Authorization from Multiple Cards |
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| Configure Default Authorized Amount for Payment Methods |
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| Display Message When Making Excess Payments in Accounts |
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| Folios |
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| Summary |
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| Folio ID for Folios |
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| Display Reason for Deposits in Folio Print and Email |
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| Display Total Folio Balance of All Open Guest Folios |
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| Make a Payment |
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| Payments Using Debit Cards |
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| Non-Refundable Payments and Deposits for Reservations |
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| Configure Payment Sub-Types |
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| Transfer Amount |
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| Add a New Folio |
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| Customize Folio Print and Email in Reservations and Groups |
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| Add a New Routing Rule |
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| Select Taxes when Splitting Charges Using Routing Rule Template |
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| Route Previously Posted Charges Using Routing Rules |
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| Select Valid On Dates For Routing Rules From the Batch Operations Screen |
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| Close Folios Manually/Automatically in Reservations, Groups, and House Accounts |
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| Schedule Reservation Folio Emails |
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| Print and Email Pro-Forma Folios of Reservations |
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| Auto Adjustment of Historical Taxes for Resident Guests |
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| Auto Settle Folios Periodically in Reservations, Groups, and House Accounts |
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| Generate Charge Posting ID for Account Folios |
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| Ability to Compare Folios Side by Side |
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| Ability to Send the Folio Number for Payment Transactions |
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| Associate Default Payment Method with Default Folios |
|
| Pagination Added to Accordion-Based Folio Line Items |
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| Adding Identification Information |
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| Keys |
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| Option to Revoke Keys |
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| Display Indicator, Reason, and History for Expired/Revoked Keys |
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| Automated Key Access to Non-Room Access Areas |
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| Auto Apply Charges When Generating Keys for Access Areas |
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| Display Reason for Key Revocation/Expiration |
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| Expiry of Physical and Digital Keys of Reservations |
|
| Upload and Download Documents |
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| Upload Documents |
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| Download Documents |
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| Delete Documents |
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| Print and Email Documents from Documents Section |
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| Print/Email/SMS Reservation Confirmation |
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| Display Policy Approval/Waiver Forms in Payment Devices |
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| Provide Internet Access to Guests Based on Their Eligibility |
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| Notify Freedom Pay Gateway of EOD Settlement |
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| Error Logs |
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| Batch Creation and Settlement in Freedom Pay Portal |
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| Display Alerts for Concurrent Users |
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| Alerts Displayed for a Concurrent User |
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| Alerts Displayed for Multiple Concurrent Users |
|
| Display Alerts During Browser and Network Issues |
|
| Track Additional Metrics as Part of User Audit Logging |
|
| View Last Logged-In Date and Time |
|
| View User Log of Users |
|
| Track Shifts with Blind Drop Cashiering |
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| Start Shift |
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| End Shift |
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| Configure Cashier Setup |
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| Manage Open Cashier Shifts During Date Roll |
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| Cashier Activity Report |
|
| Enforce Users to Start Shift to Process Refunds |
|
| Enable Shift Tracking Only When One Max Limit and Cash Drawer Are Configured |
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| Restrict Transactions Based on Property Status |
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| Restrict Collection of Deposit Amount |
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| Restrict Collection of Cancellation Fee |
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| Restrict Collection of No-Show Fee |
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| Collection of Early Departure Fee |
|
| Restrict Automatic Authorization |
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| Perform Manual Authorization |
|
| Restrict Automatic Collection of Payments |
|
| Manual Collection of Payments |
|
| Cash Transaction Rounding and Denomination Setup |
|
| Payment Method Enhancements |
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| Folio Balance Offset on Round-Off |
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| Property Setting Enhancements |
|
| Behavior of Rounding Flag During Payment |
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| Rounding Behavior for Deposits and Scheduled Deposits |
|
| Move Reservation Screen - Collect Deposit |
|
| Start and End Shift Enhancements |
|
| Lost and Found Enhancements |
|
| A/R Accounts |
|
| Pantry Payments and Split Payments |
|
| Rounding Behavior for Cancel/No-Show and Check-Out Reservations |
|
| Reservation Folio: Make Payments and Split Payments |
|
| Split Charges Between Accounts |
|
| Configure Split Charges Reasons |
|
| Split Charges Posted to Accounts |
|
| Post Taxes for Exempted Accounts |
|
| Post Tax Amount to Reservations and Groups |
|
| Post Tax Amount to A/R Accounts |
|
| Tax Exemptions Report (Dynamic) |
|
| Route Deposits Posted Previously to Groups and A/R Accounts |
|
| Display Third-Party Confirmation and Cancellation Numbers in Reservations/Groups |
|
| Group Rooming List Template |
|
| Groups - Reservations Tab |
|
| Reservation Summary Section |
|
| New Permissions for Gift Cards |
|
| Gift Card Enhancements |
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| Print Gift Card Balance |
|
| Make Partial Payments Using Gift Cards |
|
| Payments for Multiple Folios Using Gift Cards |
|
| Pay Cancellation Fee Using Gift Cards |
|
| Payments for Pantry Items |
|
| Enter Pin for Gift Card Redemption |
|
| Configure Function Rooms in Stay |
|
| Function Room Setup |
|
| Function Room Policy |
|
| Configure Function Rooms |
|
| Mark Function Rooms as Out of Order |
|
| Book Function Rooms |
|
| View Booked Function Rooms |
|
| Cancel Function Room Booking |
|
| Modify Function Room Booking |
|
| Function Room Bookings for Groups |
|
| Function Room Booking Report |
|
| Function Room Calendar |
|
| Profiles |
|
| Creating a Guest Profile |
|
| Creating a Travel Agent Profile |
|
| Creating a Company Profile |
|
| Creating a Booker Profile |
|
| Search For a Guest Profile |
|
| Updating a Profile |
|
| Archiving a Profile |
|
| Guest Stay History |
|
| Upload Documents to a Profile |
|
| Download Documents from a Profile |
|
| Matching and Merging a Profile |
|
| Lost and Found |
|
| Charge Guests When Shipping Lost and Found Items |
|
| Configure Address to Ship Lost Items |
|
| Waitlist and Inquiry |
|
| Adding a Waitlist or Inquiry |
|
| Waitlist and Inquiry Table |
|
| More Options |
|
| Confirm Waitlists and Inquiries |
|
| Dashboard |
|
| General Availability |
|
| Filter Records by Room Type on the General Availability Screen |
|
| Display Data by Buildings |
|
| Group Rooms Control |
|
| Displaying Groups in Inquiry and Prospect Status |
|
| Tape Chart |
|
| Create Reservations with Tape Chart |
|
| Modify Reservations with Tape Chart |
|
| Swap Rooms with Tape Chart |
|
| Update Room Blocks, Housekeeping Condition, and Inventory Status for Overlapping Suite Rooms |
|
| Display Colour Indicators for Inventory Blocks |
|
| Assign Rooms from the Tape Chart Screen |
|
| Room Availability |
|
| Viewing the Room Availability Dashboard |
|
| Inventory Item Availability Dashboard |
|
| Ledgers Dashboard |
|
| Ledgers Dashboard |
|
| Front Desk |
|
| Home |
|
| Batch Operations |
|
| Printing Registration Cards |
|
| Checking-In Reservations |
|
| Pre-Authorize Guest’s Credit Card Before Check-In |
|
| Alerts to Monitor Credit Limit |
|
| Deposit Due |
|
| Settling and Checking Out Reservations |
|
| Display Authorization Details in Folio Print and Email |
|
| Display Authorization Details on Batch Operations - Folio Tab |
|
| Edit Marketing Information |
|
| Create Service Requests |
|
| Settling Folios of Reservations |
|
| Batch Posting |
|
| Batch Operations Logs |
|
| Expanded Abilities in Batch Operations Screen |
|
| Printing Coupons for Reservations |
|
| Add/Remove Routing Rules to Multiple Non-Group Reservations |
|
| View and Filter Reservations using Rate Plan/Package Code |
|
| Add Comments When Batch-Posting Charges and Credits |
|
| Display Count of Add-Ons in Batch Operations Screen |
|
| Schedule Room Moves |
|
| Pantry |
|
| Additional Options for Adjustments/Corrections of Pantry Items |
|
| Split Payments to Settle Pantry Receipts |
|
| Split Payments for Selected Pantry Items |
|
| Email Pantry Receipts to Accounts |
|
| Configure Universal Product Codes (UPC) for Pantry Items |
|
| Gift Cards |
|
| Supported Features |
|
| Guest Satisfaction |
|
| Guest Satisfaction Setup |
|
| Adding Guest Satisfaction Records |
|
| Guest Satisfaction Records Table |
|
| Tasks |
|
| Room Rack |
|
| Rooms Management |
|
| Storage |
|
| Module to Track and Deliver Guest’s Baggage |
|
| Housekeeping |
|
| Improvements to Housekeeping Permissions |
|
| Request Service |
|
| Mark a Housekeeping Service as No Service/Limited Service |
|
| Generate Housekeeping Service Requests Individually for Component Rooms |
|
| Home |
|
| Dashboard for Housekeeping Forecast |
|
| Staff |
|
| Assign |
|
|
|
| HK Condition |
|
| Inventory Blocks |
|
| Setup |
|
| Housekeeping Teams |
|
| Housekeeping Boards |
|
| Instant Housekeeping Boards |
|
| Ability to Queue Rooms in Stay |
|
| Display Notifications in Housekeeping Screen |
|
| Schedule Housekeeping Service for Unoccupied Rooms |
|
| Display Guest Names in Housekeeping Assignment Sheet |
|
| Configure Default Housekeeping Conditions after Check-In and Check-Out |
|
| Update Default Housekeeping Condition for Rooms after Expiry of Inventory Blocks |
|
| Maintenance |
|
| Request Service |
|
| Home |
|
| Staff |
|
| Assign |
|
| Setup |
|
| Room Conditions |
|
| Inventory Blocks |
|
| Creating an Inventory Block |
|
| Editing an Inventory Block |
|
| Clearing an Inventory Block |
|
| Configure End Time for On-Hold Inventory Blocks |
|
| Configure Default HK Condition for Rooms after Expiry of Inventory Blocks |
|
| Request Services |
|
| Lost and Found |
|
| Lost and Found Dashboard |
|
| Adding an Item |
|
| Claim, Release, and Match Items |
|
| Other Options |
|
| Room Activity Log |
|
| Night Audit |
|
| Date Roll |
|
| Manual Date Roll |
|
| Additional User Actions to be Performed When Initiating Multiple Date Rolls Manually |
|
| Posting Charges |
|
| Marking an Arrival As a No Show or As a Cancellation |
|
| Automatically Closing a Fiscal Day |
|
| No-Show Reservations Section |
|
| Night Audit |
|
| Manually Closing a Fiscal Day |
|
| Auto Date Roll |
|
| Managing Expected Arrivals for Automatic Date Roll |
|
| Managing Departures for Automatic Date Roll |
|
| Manage Groups for Automatic Date Roll |
|
| Mark Reservations as No-Show During Date Roll |
|
| Auto Date Roll Error Log |
|
| Guaranteed No-Show |
|
| Accounting |
|
| Accounts Receivable |
|
| Creating an A/R Account |
|
| A/R Account Default Settings |
|
| Adding Remit-To Addresses |
|
| Creating an Invoice at the Property Level |
|
| Creating Multiple Invoices |
|
| Enhancements in Displaying Charges, Deposits and Refunds in A/R Invoices and Statements |
|
| Auto Generate A/R Invoices During Night Audit for Reservations/Groups |
|
| Display A/R Account Number, Footer Message, and Grand Total of POS Item Charges in A/R Invoices |
|
| Create a Statement at the Property/Tenant Level |
|
| Options to Retrieve Closed Invoices |
|
| Unapplied Payments |
|
| Make Invoice Payment |
|
| Accept Overpayments for A/R Invoices and Auto Allocate Unused Balance to Unapplied Payments |
|
| Reverse Payments Made for an Invoice |
|
| Non-Refundable Payments and Deposits |
|
| Increase Credit Card Authorization |
|
| Payment Methods |
|
| Display Transfer History in A/R Accounts |
|
| Ability to Export the Accounts Receivable Dashboard |
|
| New Permissions to Make Payments for A/R Accounts |
|
| Track Collection of Payments from Payment Provider |
|
| Include Invoices with Credit Balance in Auto Generated Invoice |
|
| Track Credit Limit Exceedances of A/R Accounts |
|
| Mark A/R Accounts as Delinquent |
|
| Ability to Auto Settle Overdue Invoices |
|
| Display Total Unapplied Payments Available for A/R Accounts |
|
| A/R Disputes |
|
| Adjust Disputed Charges in A/R Accounts |
|
| Posting Charges to Discrepant AR Account |
|
| AR Account Search when Posting Charges |
|
| Checking Out Reservations with Discrepant AR Account |
|
| Manual Checkout of Reservations with Discrepant AR Account |
|
| Guest Initiated Checkout of Reservations with Discrepant AR Account |
|
| Checkout of Reservations During Auto Date Roll |
|
| User Options |
|
| Hotkeys in Agilysys Stay |
|
| General |
|
| Property, Buildings & Outlets |
|
| Property |
|
| Buildings |
|
| Outlets |
|
| Meal Periods |
|
| Group |
|
| Rates |
|
| Reservation Default |
|
| Create Document Type Names |
|
| Language and Locale |
|
| Fiscal Year |
|
| Regional |
|
| Age Groups |
|
| Auto Checkout |
|
| Custom Fields |
|
| BIN Range |
|
| Early Check-In |
|
| Late Check-Out |
|
| Hotel PMS Status |
|
| Rooms & Room Types |
|
| Room Presets |
|
| Room Types |
|
| General Area Types |
|
| Property Configuration |
|
| Room Assignment |
|
| Room Type Conversion |
|
| Checkout Operations |
|
| Overbooking |
|
| Digital Inventory |
|
| Key Access Configuration |
|
| Profile Settings |
|
| Display Global Reservation History for Reservations and Guest Profiles |
|
| Property Import/Export |
|
| Overview |
|
| How to Setup Property Using the Workbook |
|
| Import Configuration |
|
| Export Configuration |
|
| Housekeeping Services Import |
|
| Loyalty Programs |
|
| Profile Preferences |
|
| Add Tenant Level Category Preferences |
|
| Add Tenant Level Preferences and Options for Profiles |
|
| Phone Call Management |
|
| Set Up Phone Call Allowance |
|
| Data Retention Management |
|
| Add a Guest Data Retention Policy |
|
| Add a Guest Consent Policy |
|
| Add a Company and Travel Agent Data Retention Policy |
|
| Map a Data Retention Policy |
|
| Map a Consent Policy |
|
| Apply a Consent Policy to a Guest Profile |
|
| Anonymize Profile Data |
|
| Feature Settings |
|
| Configure Universal Alerts |
|
| Creating Alerts |
|
| Viewing Property Alerts |
|
| Viewing Alerts in the Reservation Summary Section |
|
| Viewing Tasks |
|
| Configuring Universal Alerts for Enrollment |
|
| Universal Alerts Log Screen |
|
| Profile & Reservations Import |
|
| Overview |
|
| How to Setup Property Using the Workbook |
|
| Import Configuration |
|
| Display Reasons for Failure of Reservations Import |
|
| Create Shared Reservations via Reservations Import |
|
| Support for Addition of Add-Ons in the Reservations Import Template |
|
| Events and Announcements |
|
| Create an Event |
|
| Create an Announcement |
|
| Note of the Day |
|
| Event Types and Announcement Categories |
|
| Create an Event Type |
|
| Create an Announcement Category |
|
| Guest Self Service |
|
| Room Move Reasons for Room Upgrades |
|
| Field Settings |
|
| Configure Required Fields for Groups |
|
| Configure Required Fields for Travel Agent Profiles |
|
| Back of House |
|
| Housekeeping |
|
| Staff |
|
| Patterns |
|
| Orders and Sections |
|
| Services |
|
| Guest Services |
|
| Condition |
|
| Roles |
|
| Capacity |
|
| Track/Assign Housekeeping Credits by Unit Size |
|
| Lost and Found |
|
| Dashboard |
|
| Settings |
|
| Pets |
|
| General Settings |
|
| Pets |
|
| Reasons for Inventory Blocks/Maintenance Requests |
|
| Configure Reasons at the Customer-Level |
|
| Stay Property Setup Tool |
|
| Accounting |
|
| Guest Accounting |
|
| Categories |
|
| Subcategories |
|
| Items |
|
| Payment Methods |
|
| Credit Cards |
|
| Date Roll and Night Audit |
|
| Auto Recurring Charges |
|
| Configure Price of Auto Recurring Fees Based on Age Categories/Seasons |
|
| Accounting |
|
| Authorize Users to Modify Transaction and Inventory Items |
|
| Folio Defaults |
|
| Auto Adjust Taxes |
|
| Auto Settlement Rule |
|
| Agilysys Pay Setup |
|
| Payment Gateway Provider |
|
| Payment Agent |
|
| Gift Cards |
|
| GL Codes |
|
| Auto GL Code Template |
|
| Comp Reasons |
|
| House Accounts |
|
| Pantry Management |
|
| Set Up Pantry Items |
|
| Set Default House Account for Pantry Setup |
|
| Add a Pantry Item to a Folio |
|
| Multi Currency |
|
| Reservations |
|
| Market Segments & Sources |
|
| Market Segments |
|
| Sources |
|
| Guest Types & Segments |
|
| Configure Reasons to Adjust Charges |
|
| Rates |
|
| Yielding |
|
| Ability to Clone Yield Rule Sets |
|
| Export Yielding Rules for a Selected Date Range |
|
| Rate Calendars |
|
| Daily Rates |
|
| Configure Stay Through Restrictions |
|
| Copy Rates from One Rate Plan to Another |
|
| Rate Plans |
|
| Packages |
|
| Upgrades |
|
| Allocations |
|
| Add-Ons |
|
| Hurdle Rates |
|
| Rate Strategies |
|
| Room Inventory |
|
| Reservation and Booking Notice |
|
| Reservation Alias |
|
| Room Move Reason Setup |
|
| Rate Override Reasons |
|
| Do Not Move Guest Reasons |
|
| Vehicles Setup |
|
| Configure Dynamic Parking Charges for Vehicles |
|
| Travel Information and Transportation Information Setup |
|
| Setting Up Travel Information |
|
| Configure Reasons to Adjust Charges |
|
| Policies and Codes |
|
| VIP Status |
|
| Deposit Settings |
|
| Cancellation Policies |
|
| Early Departure Policies |
|
| No-Show Policies |
|
| Lost Business Tracking |
|
| Administration |
|
| User Accounts |
|
| Edit Roles and Permissions |
|
| Preferred Homepage |
|
| Enable Preferred Homepage |
|
| Users and Departments |
|
| Interfaces |
|
| Cloud Settings |
|
| Settings |
|
| Booking Channel |
|
| Import & Export |
|
| Third Party Source |
|
| Accounting |
|
| Digital Check-In & Out |
|
| Interface Mapping |
|
| On-Premise Settings |
|
| Settings |
|
| Point of Sale |
|
| Re-Sync |
|
| CMS Settings |
|
| Profile Setup Rule |
|
| Casino Tier & VIP Status |
|
| Point Issuance |
|
| Offer Management |
|
| Health & Monitoring |
|
| Cloud Health |
|
| Cloud Logs |
|
| Cloud Reports |
|
| Failure Insights |
|
| On-Premises Health |
|
| On-Premise Logs |
|
| Appliance Log |
|
| Templates |
|
| Folio |
|
| Customize Folio Print and Email in Reservations and Groups |
|
| Schedule Reservation Folio Emails |
|
| Cancellation |
|
| Confirmation |
|
| Registration Card |
|
| Registration Card Message |
|
| Digital Registration Card |
|
| Accounts Receivable Statement |
|
| Invoice# |
|
| Schedule Deposit Due |
|
| Editing the Schedule Deposit Due Template |
|
| SMS Notifications |
|
| SMS Defaults |
|
| Room Ready Notification Template |
|
| Web Check-In Notification Template |
|
| Web Check Out Notification Template |
|
| Bulk SMS |
|
| Test SMS |
|
| Email Notifications |
|
| Configure Templates for Email Notifications |
|
| Room Ready Email Notifications |
|
| Check-In Notifications |
|
| Check-Out Notifications |
|
| Bulk Email Settings |
|
| Test Email Configurations |
|
| E-mail Notification Requirements |
|
| Routing Rule Templates |
|
| Select Tax Classes to be Routed in Routing Rule Templates |
|
| Select Multiple Departments in Comp Routing Rule Templates |
|
| Select Both Items and Categories When Creating a Routing Rule |
|
| Reservation Welcome Script |
|
| Coupons |
|
| Coupons Setup |
|
| Comp Accounting Configuration |
|
| Map CMS Player ID in Agilysys Stay |
|
| Guest Profile Creation Using Player ID |
|
| Player ID Addition to Existing Profile and Reservation |
|
| Player ID Removal from Guest Profile and Reservation |
|
| Search by Player Name/Player ID |
|
| Viewing Available Comps |
|
| Profile |
|
| Reservation |
|
| Comps & Offers Redemption |
|
| Comps Redemption |
|
| Reversing Comps |
|
| Offers Redemption |
|
| Offer Redemption Failure |
|
| Permissions |
|
| Dynamic Reports |
|
| Overview |
|
| UI Components |
|
| User Favorite Reports |
|
| Saving Dynamic Reports |
|
| Export Dynamic Reports as PDF |
|
| Filtering Report Entries |
|
| Searching for Report Entries |
|
| Exporting Dynamic Reports |
|
| Printing Dynamic Reports |
|
| Scheduling Dynamic Reports |
|
| Viewing Audit Logs |
|
| Configuring Column Settings |
|
| Group Custom Reports and Handle Timeouts During Downloads |
|
| Permissions to View and Extract Reports |
|
| Save Custom Reports in Dashboard |
|
| Accounting |
|
| AR Disputes Report |
|
| AR Aging Forecast Summary Report |
|
| AR Aging Forecast Details |
|
| Account Balances Report |
|
| Auto Settlement Report |
|
| Comp Postings Report |
|
| Direct Bill Override Report |
|
| Guest Ledger Summary Report |
|
| Inventory Items Report |
|
| Ledger Activity Details Report |
|
| Ledger Details Report |
|
| Ledger Summary Report |
|
| Ledger Summary by GL Code Report |
|
| Pending and Released Reservations Report |
|
| POS Transaction Summary Report |
|
| Pantry Items Inventory Count Report |
|
| Pantry Posting Report |
|
| Revenue by Rate Plan Report |
|
| Credit Card Activity Report |
|
| Gift Card Activity Report |
|
| Transaction Item Details Report |
|
| Transaction Item Summary Report |
|
| Transactions Journal Report |
|
| Tax Postings Report |
|
| Tax Exemptions Report |
|
| Trial Balance Report |
|
| Front Desk |
|
| Arrivals Report |
|
| Cancellations/No Show Report |
|
| Departures Report |
|
| AR Discrepant Reservations and Groups Report |
|
| Comments Report |
|
| Duplicate Reservations Report |
|
| Room Move Tracking Report |
|
| Recurring Charges Report |
|
| AR Accounts List Report |
|
| AR Unapplied Payments Report |
|
| Shift Report |
|
| Guests/Reservations |
|
| Access Area with Add-Ons Report |
|
| Advance Payment/Deposit Report |
|
| Deposit Policy Override Report |
|
| Deposit Due Report |
|
| Do Not Move Guests Report |
|
| Deposit Failure Report |
|
| Do Not Move Guests Report |
|
| Function Room Booking Report |
|
| Guest Vehicle Details Report |
|
| Guest Satisfaction Report |
|
| Guest Transportation Report |
|
| In House Guest List Details Report |
|
| Linked/Back to Back Reservations |
|
| Package Components Details Report |
|
| Reservations Report |
|
| Reservation Custom Fields Report |
|
| Rate Override Reasons Report |
|
| Redemption Stays Report |
|
| Travel Agent Commissions Report |
|
| Key Revocation Report |
|
| Extended Stay Occupancy Report |
|
| Guest Messages Report |
|
| Digital Automated Check-In Report |
|
| Key Status Report |
|
| Coupon Activity Report |
|
| Offer Redemption Report |
|
| Overbooking Event Report |
|
| Waitlist and Inquiry Report |
|
| Shared Digital Key Report |
|
| Housekeeping |
|
| Housekeeping Arrivals Report |
|
| Housekeeping Departures Report |
|
| Housekeeping Forecast by Date Report |
|
| Housekeeping Productivity Report |
|
| Housekeeping Services History Report |
|
| Lost and Found Items Report |
|
| Maintenance Service Request-Owned Units Report |
|
| Out of Order Rooms Report |
|
| Room Status Report |
|
| Housekeeping Forecast by Feature Report |
|
| Housekeeping Forecast by Services Report |
|
| Housekeeping Forecast by Loyalty Level/Tier Report |
|
| Storage Details Report |
|
| Revenue/Forecasting |
|
| Add-On Revenue Report |
|
| Department Revenue Report |
|
| Pace Report |
|
| Rate Change Report |
|
| Reservation Preview Report |
|
| Revenue by Market Segment with Groups Report |
|
| Revenue by Rate Override Reasons Report |
|
| Revenue by Room Move Reasons Report |
|
| Revenue by Room Number Report |
|
| Revenue by Room Type Report |
|
| Revenue By Transaction Item Report |
|
| Upsell Forecast Report |
|
| Market Segment Revenue by Room Type Report |
|
| On the Books Report |
|
| Revenue by Market Segments |
|
| Revenue by Transaction Items |
|
| Detailed Flash Report |
|
| Company Revenue Report |
|
| Manager |
|
| Guest List Report |
|
| Groups Summary Report |
|
| Lost Business Tracking Report |
|
| Room Upgrade Tracking Report |
|
| Digital Automated Check-in Start/Stop Report |
|
| Roles and Permissions Report |
|
| Users Report |
|
| Legacy Reports |
|
| Front Desk |
|
| Arrivals |
|
| Cancellations/No Show |
|
| Comments |
|
| Credit Limit |
|
| Departures |
|
| Departures By Date |
|
| Groups Summary |
|
| In House Guest List Details |
|
| Inventory Recurring Charges |
|
| Out of Orders Rooms |
|
| Recurring Charges |
|
| Shift |
|
| VIP |
|
| Housekeeping |
|
| Departures - Housekeeping |
|
| Housekeeping Checkoff |
|
| Housekeeping Supervisor |
|
| Maintenance Service Requests |
|
| Out of Orders Rooms |
|
| Reservation Room Moves |
|
| Room Move Tracking |
|
| Rooms Status |
|
| Service Requests |
|
| Guests/Reservations |
|
| Advance Payment/Deposit |
|
| Cancellation/No Show |
|
| Comments |
|
| Package Components Summary |
|
| Reservation Changes |
|
| Reservation Events |
|
| Reservation Room Moves |
|
| Reservations |
|
| Walk In Reservations |
|
| Revenue/Forecasting |
|
| Department Revenue |
|
| Flash |
|
| On The Books |
|
| Revenue/Occupancy by Guest Type/Market Segment |
|
| Revenue By Rate Plan |
|
| Revenue By Reservations |
|
| Revenue by Room Number - Daily |
|
| Room Rate |
|
| Accounting |
|
| Account Balances |
|
| AR Accounts List |
|
| AR Aging Detail |
|
| AR Aging Summary |
|
| AR Events |
|
| AR Unapplied Payments |
|
| Comp Override |
|
| Room Rate Comp Redeemed |
|
| Room Rate Comp Reasons |
|
| General Ledger |
|
| Ledger Detail |
|
| Ledger Summary |
|
| Pantry |
|
| Recurring Charges |
|
| Tax Exempt |
|
| Tax Postings |
|
| Transactions |
|
| Transactions Detail |
|
| Transactions Journal |
|
| Grouped |
|
| Emergency Reports |
|
| Post Night Audit |
|
| Manager |
|
| Room Rate Comp Reasons |
|
| Credit Limit |
|
| Flash Report |
|
| Guest List |
|
| In House Guest List Details |
|
| In House Guest List |
|
| Out of Order Rooms |
|
| User Permissions |
|
| User Roles |
|
| Release 25.5.6 |
|
| Enhanced Functionality of Do Not Disclose Rates Flag |
|
| Pagination Added to Accordion-Based Folio Line Items |
|
| Enhancements to Advance Payment/Deposit Report (Dynamic) |
|
| Apply Restrictions for Promotional Offers |
|
| Configure Email Notifications for Check-In and Check-Out |
|
| Cash Transaction Rounding and Denomination Setup |
|
| Select Offers to Be Sent to Bally CMP |
|
| Include Tax Amount in Best Available Rates Sent to Book |
|
| Receive Contracted Rooms Count at the Room Type Level from Agilysys Sales & Catering |
|
| Release 25.5.5.3 |
|
| Send Details of Non-Gaming Earnings to IGT |
|
| Release 25.5.5.2 |
|
| Stay - Comtrol Integration: Support for Queued Status |
|
| Send Details of Suite Room Components and Inventory Count to IDeaS RMS |
|
| Release 25.5.4 |
|
| Display Patron ID in Cancellations/No Show Report (Dynamic) |
|
| Enhancements to Company Revenue Report (Dynamic) |
|
| New Sections in Company Profile Reservation History |
|
| Release 25.5.2 |
|
| Enhancements to Company Revenue Report (Dynamic) |
|
| Enhancements to AR Unapplied Payments Report (Dynamic) |
|
| Enhancements to AR Aging Forecast Details Report (Dynamic) |
|
| Print and Email Documents from Documents Section |
|
| Display Total Unapplied Payments Available for A/R Accounts |
|
| Configure POS Account Lookup Settings |
|
| Categorize Offers as Qualified or Unqualified |
|
| Select Offers to be Sent to Bally CMP |
|
| Stay - Shopify Gift Card Integration |
|
| Associate Default Payment Method with Default Folios |
|
| Send Bill Code and Comp Balance Details to ACSC |
|
| Release 25.5.1 |
|
| Stay - Duetto Integration Enhancement |
|
| Release 25.5 |
|
| Batch Disconnect Reservations from a Group |
|
| Select Both Items and Categories When Creating a Routing Rule |
|
| Display Message When Making Excess Payments in Accounts |
|
| Ability to Unassign Rooms Assigned to Reservations |
|
| Ability to Clone Yield Rule Sets |
|
| Ability to Compare Folios Side by Side |
|
| Select Account Owner for Company Profiles |
|
| Enhancements to Printing Group Folios |
|
| Configure Character Limit for Group Name |
|
| Mark A/R Accounts as Delinquent |
|
| Ability to Auto Settle Overdue Invoices |
|
| Configure a Timeframe Window to Send Future Group Details from Stay to ACRS |
|
| Update Default Housekeeping Condition for Rooms after Expiry of Inventory Blocks |
|
| Stay - Express Mobile Integration Enhancement |
|
| Restrict Users from Modifying Guest Profiles |
|
| Post Taxes for Exempted Accounts |
|
| Stay - Comtrol Integration Enhancements |
|
| Enhancements to Health and Monitoring Screen |
|
| Book or Modify Day Use Reservations |
|
| Configure Character Limits in Stay |
|
| Ability to Send the Folio Number for Payment Transactions |
|
| Process Extra Adult Charges for Groups |
|
| Display Loyalty Tier in Reports |
|
| Recalculate the Remaining Deposit Due When Rates are Modified |
|
| Allow Users to Select a Specific Customer When Logging on to Stay |
|
| Configure the Status of a Property |
|
| Restrict Transactions Based on Property Status |
|
| Display Count of Add-Ons in Batch Operations Screen |
|
| Enhancement of Package Rate Plans to Support Add-Ons |
|
| Support for Add-Ons in Group Components |
|
| New Applicable For Option for Add-Ons and Packages |
|
| Ability to Map Multiple Credit Card Issuer Codes Sent from ACRS for a Card Issuer in Stay |
|
| Track Shifts with Blind Drop Cashiering |
|
| Enforce Users to Start Shift to Process Refunds |
|
| Enable Shift Tracking Only When One Max Limit and Cash Drawer Are Configured |
|
| Release 25.2.2.20 |
|
| Enhancements to Add-On Revenue Report (Dynamic) |
|
| Release 25.2.2.14 |
|
| Stay - ASEM Integration Enhancements |
|
| Release 25.2.2.9 |
|
| Export Yielding Rules for a Selected Date Range |
|
| Release 25.2.2.5 |
|
| Validate Restrictions Configured for Offers Associated with Rate Plans |
|
| Release 25.2.2.4 |
|
| Comp Routing Rule Enhancements |
|
| Send Bill Code Information to ACSC |
|
| Configure Restrictions for Offers |
|
| Enhancements to Overbooking Reservations |
|
| Release 25.2.2.2 |
|
| Avoid Creation of Duplicate Guest Profiles in Stay |
|
| Collect Deposit Due for Modified Reservations |
|
| Release 25.2.2 |
|
| Allow Authorized Users to Skip Signing Digital Registration Cards |
|
| Enhancements to AR Aging Forecast Details Report (Dynamic) |
|
| Display Fixed Header in Groups |
|
| Release 25.2.1.4 |
|
| Filter Offers in Book a Reservation Screen |
|
| Enhancements to Overbooking |
|
| 25.2.1 |
|
| Configure Start and End Dates for Offers |
|
| Offer Redemption Report (Dynamic) |
|
| Enhancements to Revenue by Market Segment with Groups Report (Dynamic) |
|
| Recurring Charges Report (Dynamic) |
|
| AR Accounts List Report (Dynamic) |
|
| AR Unapplied Payments Report (Dynamic) |
|
| Enhancements to Package Component Detail Report (Dynamic) |
|
| Indicating Non-Registered Guests when Selecting Reservations for Group Routing Rules |
|
| Track Additional Metrics as Part of User Audit Logging |
|
| Interface Settings Revamp |
|
| Track Credit Limit Exceedances of A/R Accounts |
|
| Enhancements to Rate Change Report (Dynamic) |
|
| Agilysys Stay - Agilysys Service Integration Enhancements |
|
| Send and Receive Shoulder Dates for Groups from Agilysys Sales & Catering |
|
| Release 25.2 |
|
| Perform Authorization and Check-In Reservations with Cash |
|
| Book a Reservation Screen Changes |
|
| Eagle Eye Dashboard |
|
| Modify Room Type of Redemption Reservations |
|
| Maintain Gift Card Configurations in Stay or Pay Portal |
|
| Enter Pin for Gift Card Redemption |
|
| Map Special Request Codes Sent from ACRS in Stay |
|
| Route Deposits Posted Previously to Groups and A/R Accounts |
|
| Include Invoices with Credit Balance in Auto Generated Invoice |
|
| Calculate Cancellation Fee Based on Percentage of Stay |
|
| Issue Refunds in Settlement Reconciliation Account |
|
| Expiry of Physical and Digital Keys of Reservations |
|
| Configure E-Coupons for Guests |
|
| Mark Reservations as Guaranteed No-Show |
|
| Send Room Type Details to ACRS |
|
| Display Third-Party Confirmation and Cancellation Numbers in Reservations/Groups/Reports |
|
| Ability to Mark Reservations without Rooms Assigned as Red-Eye |
|
| Display Additional Information when Selecting Reservations for a Group Routing Rule Template |
|
| Support for Custom Fields in the POS Look-Up Response |
|
| Enhancements to Mapping of Housekeeping Codes |
|
| Display Guest Names in Housekeeping Assignment Sheet |
|
| Include Tax Classes in Deposit Policies |
|
| Function Rooms Setup Enhancements |
|
| View Guest Profile Details in External Applications |
|
| Associate New Rate Plans and Packages with Existing Yield Rule Sets |
|
| Configure Default HK Condition for Rooms after Expiry of Inventory Blocks |
|
| Display Player ID and Loyalty Tier Status of Casino Patrons |
|
| Configure Stay-Through Restrictions |
|
| Roles and Permissions Report (Dynamic) |
|
| Users Report (Dynamic) |
|
| Configure Default Housekeeping Conditions after Check-In and Check-Out |
|
| Stay - Comtrol Integration Enhancements |
|
| Transfer Charges from Third-Party Folio of Groups to A/R Accounts |
|
| Post Charges for Room Upsells Based on Room Move Reasons |
|
| Filter Reservations Assigned with Connecting Rooms |
|
| Ability to Customize Columns in Dynamic Reports |
|
| Release 24.7.3 |
|
| Report Enhancements |
|
| Digital Registration Card Enhancements |
|
| Release 24.7.1 |
|
| Ability to Block Suite Rooms for Groups |
|
| Release 24.7.0.10 |
|
| Retrieve Override Reasons for Discretionary Comp from ACSC |
|
| Release 24.7.0.8 |
|
| Send Credit Card Payment Method Details to Passkey |
|
| Deposit Calculation for Reservations with Complimentary/Promotional Offers |
|
| Retrieve Rates from Default Rate Plan for Unavailable Days |
|
| Release 24.7.0.6 |
|
| Stay - OpenAPIV2 Integration Enhancement |
|
| Release 24.7 |
|
| Gift Card Enhancements |
|
| Gift Card Activity Report |
|
| Reports Enhancements |
|
| Configure Payment Sub-Types |
|
| Bulk Update of Rates for Reservations and Groups |
|
| Add Comments When Batch-Posting Charges and Credits |
|
| New Filters for Reservations in Groups |
|
| Select Taxes when Splitting Charges Using Routing Rule Template |
|
| Inventory Item Availability Dashboard |
|
| Close All Group Folios |
|
| Flag Guest Profiles as NRG |
|
| Track Collection of Payments from Payment Provider |
|
| Key Status Report (Dynamic) |
|
| Route Previously Posted Charges Using Routing Rules |
|
| Select Valid On Dates For Routing Rules From the Batch Operations Screen |
|
| Remove PA Indicator for Package Add-Ons |
|
| Configure Criteria for Availability of Add-Ons |
|
| Configure Dynamic Parking Charges for Vehicles |
|
| Add-Ons for Groups |
|
| Auto Apply Charges When Generating Keys for Access Areas |
|
| Configure Price of Auto Recurring Fees Based on Age Categories/Seasons |
|
| Payment Class to Redeem Vouchers |
|
| Capture Routing Rule Changes in Audit Log Screen |
|
| Generate Charge Posting ID for Non-Guest Folios |
|
| Track/Assign Housekeeping Credits by Unit Size |
|
| New Dashboard for Ledgers |
|
| Stay - Comtrol Integration Enhancements |
|
| Release 24.5.2.1 |
|
| Make Payments Using Debit Cards |
|
| Release 24.5.2 |
|
| Redeem Discretionary Comp |
|
| Ability to use the Same Authorizer Code for Multiple Departments |
|
| Patron Search Using First Name/Last Name/Player ID |
|
| Update TA Commission Amount in Reservations |
|
| Skip Secondary Authorization for Users with Relevant Permissions |
|
| Display Effective Dates of Rate Plans in the Flexible Dates Calendar Page |
|
| Release 24.5 |
|
| View Total Authorized Amount in a Reservation |
|
| Display Total Folio Balance of All Open Guest Folios |
|
| Release Authorization from Multiple Cards |
|
| Authorize Users to Modify Transaction and Inventory Items |
|
| Bulk Update Guest Messages and Comments for Reservations |
|
| Configure Default Authorized Amount for Payment Methods |
|
| Enhancements to Auto Settlement of Folios |
|
| Limit Access to Shift Report (Dynamic) |
|
| Display Room Move Reason for Nightly Upgrade Awards through ACRS |
|
| Display Room Move Reason for Complimentary Room Type Upgrades |
|
| Ability to Link Groups |
|
| Notify Freedom Pay Gateway of EOD Settlement |
|
| Digital Automated Check-In Report |
|
| Capture Auto Check-In Retry Count |
|
| Generate Charge Posting ID for Account Folios |
|
| Create Back-to-Back Reservations |
|
| Module to Track and Deliver Guest’s Baggage |
|
| Split Charges Between Accounts |
|
| Configure Universal Product Codes (UPC) for Pantry Items |
|
| Configure Billing Contact Details for Groups |
|
| Capture Deposit Policy Override Reasons |
|
| Extended Stay Occupancy Report |
|
| Credit Card Activity Report |
|
| Guest Messages Report |
|
| New Permissions to Make Payments for A/R Accounts |
|
| Custom Group Rooming List Templates |
|
| New Columns Added to Housekeeping Forecast by Date Report (Dynamic) |
|
| Housekeeping Forecast by Services Report (Dynamic) |
|
| Housekeeping Forecast by Loyalty Level/Tier |
|
| New Permissions for Gift Cards |
|
| Configure Function Rooms in Stay |
|
| Stay - Comtrol Integration Enhancements |
|
| Stay UI Enhancements |
|
| Release 24.3.3 |
|
| User Authentication Based on Login Method in Stay Self Service |
|
| Tax Postings Report (Dynamic) |
|
| Enhancements to AR Aging Summary Report (Dynamic) |
|
| Release 24.3.1 |
|
| Stay - OpenAPIV2 Integration Enhancement |
|
| Stay - Duetto Integration Enhancement |
|
| Patron Search Using First Name/Last Name/Player ID |
|
| Merge Different Itineraries of a Guest Profile |
|
| Add Recurring Charges to Reservations on Departure Date |
|
| Ability to Deactivate Room Types |
|
| Display Policy Approval/Waiver Forms in Payment Devices |
|
| Configure Stay Through Restrictions |
|
| Enhancements to Add-On Revenue Report |
|
| Release 24.3 |
|
| Authorize Users to Modify Room Type of Reservations |
|
| Configure Address to Ship Lost Items |
|
| Process Nightly Upgrade Awards through ACRS |
|
| Configure Settings to Post Charges to Group Masters from POS Systems |
|
| Schedule Housekeeping Service for Unoccupied Rooms |
|
| New Columns Added to Room Status Report |
|
| Access General Areas Based on Rate Plan/Room Number |
|
| Display Reason for Deposits in Folio Print and Email |
|
| Stay UI Enhancements |
|
| Digital Automated Check-in Start/Stop Report |
|
| Stay - Comtrol Enhancements |
|
| Release 24.2.1 |
|
| Associate Comp Routing Rules with Groups |
|
| Add/Remove Travel Agent Profiles from Departed Reservations |
|
| Notify Users of Patrons Blocked at CMS |
|
| Enhancements to Applying Promotional Offers |
|
| Usability Improvements to Configure Package Allowance |
|
| Agilysys Stay - OpenAPIV2 Integration Enhancements |
|
| Display Auto Settlement Rule in Accounts |
|
| Book Reservations Using Default Rate Plan for Unavailable Stay Dates |
|
| Stay UI Enhancements |
|
| Release 24.2.0.1 |
|
| Display Rates with Auto Recurring Fees in Flexible Rates Calendar Screen |
|
| Release 24.2 |
|
| Classify Properties Based on Segments in Platform |
|
| Dashboard for Service Type Progress |
|
| Dashboard for Progress of Service Requests by Staff |
|
| Display Count of Assigned Services in the Housekeeping Assignment Dashboard |
|
| Additional Validations to Add, Remove, or Modify Direct Bill Payment Method |
|
| Assign Rooms Based on Guest Preferences |
|
| Display Notifications in Housekeeping Screen |
|
| Automated Key Access to Non-Room Access Areas |
|
| Dashboard for Housekeeping Forecast |
|
| Validate Group Rooming List |
|
| Comments Report (Dynamic) |
|
| Associate Routing Rules with Travel Agent Profiles |
|
| Apply Group Third-Party Source and Confirmation Numbers to Reservations |
|
| Add Third-Party Confirmation Numbers in Groups with Special Characters |
|
| Improve User Experience When Changing Room Type or Swapping Rooms |
|
| Add-On Revenue Report |
|
| IATA Number for Rate Plans and Packages |
|
| Folio ID for Folios |
|
| Receive Payment Method Details from ACRS |
|
| Display Reason for Key Revocation/Expiration |
|
| Stay - Comtrol Integration Enhancements |
|
| Customize Tiles in Search Screen |
|
| Release 24.1.3.3 |
|
| Enhancements to Ledger Summary Report (Dynamic) |
|
| Enhancements to Ledger Activity Details Report (Dynamic) |
|
| Release 24.1.3.1 |
|
| Performance Improvements to Stay - OpenAPIV2 Integration |
|
| Apply Single Condition and Default ARF Rules to Groups |
|
| Release 24.1.1 |
|
| Send Details of Offers Redeemed for Comp Nights to Bally CMP |
|
| Modifications to Transactions Journal Report (Dynamic) |
|
| Modify Guest Details of Patrons Retrieved from CMS |
|
| Display Data by Buildings in General Availability Screen |
|
| Usability Improvements to Configure Package Allowance |
|
| Display Groups in a Separate Tab When Creating a Multi Condition ARF Rule |
|
| Enhancements to Guest Self Service Setup |
|
| AR Aging Summary Report (Dynamic) |
|
| Convenience Fee for Credit Card Payment Methods |
|
| Stay-Fuel Booking Engine Integration Enhancements |
|
| Configure Commission Percentage for Reservations Created from TravelClick iHotelier |
|
| Batch Update Yielding Rules |
|
| Enhancements to Stay UI |
|
| Release 24.1 |
|
| Ability to Configure Early Check-In and Late Check-Out Time for Add-Ons |
|
| Ability to Add Add-Ons on Departing Day of Reservations |
|
| Display Rate Plan Details in Reservations |
|
| Display Notifications in Housekeeping Screen |
|
| Include VAT Details in Scheduled Reservation Folio Emails |
|
| New Permissions to View and Extract Reports |
|
| Save Custom Reports in Dashboard |
|
| Configure Tax Classes to be Exempted in Rate Plans, Packages, and Guest Profiles |
|
| Manage Comments for Travel Agent Profiles |
|
| Auto Room Assignments Based on Excluded Room Features |
|
| Enhancements to Display of Red-Eye Reservations in Reports |
|
| Display Information Icon in Folios for Adjusted and Corrected Charges |
|
| Enhancements to Including Add-Ons in Deposit and Cancellation Policies |
|
| Display Add-Ons Count for Reservations Booked from OTAs |
|
| Housekeeping Forecast Reports |
|
| Display Alerts for Concurrent Users |
|
| Alert Users of Conflicting Reservations and Inventory Blocks |
|
| Charge Guests When Shipping Lost and Found Items |
|
| Lost and Found Items Report (Dynamic) |
|
| Restrict Users from Modifying Redemption Reservations |
|
| Provide Room Recommendations Based on Guest Stay History |
|
| Display Indicator, Reason, and History for Expired/Revoked Keys |
|
| Reverse Routed Charges from Group Masters |
|
| Create Same-Day Reservations |
|
| Deposit Policies for Groups |
|
| Deposit Due Report |
|
| Deposit Failure Report |
|
| Advance Payment/Deposit Report |
|
| Configure Maximum Guest Count Allowed for Add-Ons |
|
| Housekeeping Productivity Report (Dynamic) |
|
| Stay-HINT Integration |
|
| Alerts to Monitor Credit Limit |
|
| Enhancements to Stay UI |
|
| New Filter Option Added to Travel Agency Commissions Dashboard |
|
| Display Contracted Values of Groups in Group Rooms Control Screen |
|
| Release 12.7.3 |
|
| Create Package Reservations from Fuel Booking Engine |
|
| Release 12.7.1 |
|
| Send Room Block Details of Groups to Agilysys Sales & Catering |
|
| Associate Auto Recurring Fee Rule with Groups |
|
| Apply Single Condition ARF Rules to Group Types |
|
| Modifications to Revenue by Room Type Report (Dynamic) |
|
| Enhancements to Revenue by Room Type Report (Dynamic) |
|
| Display Contact Details in Travel Agent Commissions Report (Dynamic) |
|
| Ability to Export the Accounts Receivable Dashboard |
|
| Enhancements to Assigning Rooms from the Tape Chart Screen |
|
| Enhancements to User Permissions Report (Legacy) |
|
| Ability to Transfer Amount to Departed Groups |
|
| Agilysys Stay - Agilysys Authorize Integration Enhancements |
|
| Release 12.7 |
|
| Room Move Reasons for Room Upgrades in Guest Self Service |
|
| Search Groups Using Third-Party Confirmation Number |
|
| Capture Contracted Number of Rooms by Room Type for Groups |
|
| Restrict Users from Searching and Booking Reservations using Anonymized Profiles |
|
| Display Transfer History in A/R Accounts |
|
| Copy Group to Create New Groups |
|
| Batch Operations: Add/Remove Routing Rules to Multiple Non-Group Reservations |
|
| Include Add-Ons in Deposit and Cancellation Policies |
|
| Exclude Rooms with Select Room Features from Auto Room Assignment |
|
| Provide Internet Access to Guests Based on Their Eligibility |
|
| Ability to Queue Rooms in Stay |
|
| View and Filter Reservations using Rate Plan/Package Code |
|
| Configure Validity Period for Allowance Components Added to Packages |
|
| Configure Universal Alerts |
|
| Enhancements to Upsell Forecast Report (Dynamic) |
|
| Ability to View and Choose Add-Ons to Booked Reservations |
|
| Do Not Disclose Room Types to Guest |
|
| Assign Rooms Based on Room Features |
|
| Configure Required Fields for Groups |
|
| Ability to Configure No-Show Policies |
|
| Configure Settings for Individual POS Systems |
|
| Ability to Configure a Flat Fee Value for Travel Agent Commission |
|
| Display Indicator for Contactless Check-Ins and Check-Outs |
|
| Allow Users to Overbook Room Types for Group Reservations |
|
| Automated Digital Check-In |
|
| Protect Inventory from Automated Digital Check-Ins |
|
| Ability to Create Restricted Groups |
|
| Auto Adjustment of Historical Taxes for Resident Guests |
|
| Auto Settle Folios Periodically in Reservations, Groups, and House Accounts |
|
| Auto Settlement Report (Dynamic) |
|
| Apply Guest Consent Policy Based on the Guest’s Primary Country of Residence |
|
| Enhancements to Split Payments Made to Settle Pantry Receipts |
|
| Enhancements to Staged Reservations Created for Groups |
|
| Enhancement to Stay UI |
|
| Release 12.5.2 |
|
| User Experience Improvements to Daily Rates Screen |
|
| Copy Contents of a Row in Yield By Room Type Rule Sets |
|
| UI Enhancements to Add Rule Set and Yielding Screens |
|
| Enhancements to Staff Mobility-Housekeeping |
|
| Ability to Send Details of the Offer Redeemed for the Comp Nights to Bally CMP |
|
| Ability to Choose if a Convenience Fee for a Credit Card Payment Applies |
|
| Release 12.5.1 |
|
| Ability to Set Limits for Comp Authorizers |
|
| Apply Convenience Fee for Split Payments and Deposits and Override the Fee by a Percentage Value |
|
| Duplicate Reservations Report |
|
| Enhancements to Staff Mobility-Housekeeping |
|
| Stay-IDeaS RMS Integration Enhancement |
|
| Stay-Comtrol Integration Enhancement |
|
| Display Cumulative Calculation of Room Revenue When Creating Reservations |
|
| Support for Comp Restrictions by Casino Management Systems |
|
| Calculate Room Type Occupancy Percentage at the Room Type Level for Yield by Room Type Rule Sets |
|
| Display Occupancy Percentage and Yielding Rates in the Daily Rates Screen |
|
| Display Owner RevPAR Value and Grade for Rooms |
|
| Stay-Duetto Integration Enhancement |
|
| Release 12.5 |
|
| Close Folios Manually/Automatically in Reservations, Groups, and House Accounts |
|
| Email Pantry Receipts to Accounts |
|
| Accept Overpayments for A/R Invoices and Auto Allocate Unused Balance to Unapplied Payments |
|
| New Permissions to Restrict Users from Modifying Guest Preferences |
|
| Reverse Payments Made for an Invoice |
|
| Configure the Fields Required for Creating Company Profile and Adding a Primary Contact for the Account Receivable |
|
| Display Progress Indicator When Routing Charges/Deposits |
|
| Create Room Blocks for Group’s Shoulder Dates |
|
| Customize Folio Print and Email in Reservations and Groups |
|
| Configure Adjustment Transaction Items to Display the Adjusted/Corrected Charge in Folios |
|
| Schedule Reservation Folio Emails |
|
| New Permissions to Restrict Operations in Batch Posting Tab |
|
| Additional Options for Adjustments/Corrections of Pantry Items |
|
| New Columns Added to Pantry Report (Dynamic) |
|
| Alert Users When Modifying Payment Methods with Authorization Held |
|
| Support Excess Refunds for Payments |
|
| Print and Email Pro-Forma Folios of Reservations |
|
| Display Authorization Details on Batch Operations - Folio Tab |
|
| Display Authorization Details in Folio Print and Email |
|
| Split Payments to Settle Pantry Receipts |
|
| Alerts to Monitor Credit Limit |
|
| Display Global Reservation History for Reservations and Guest Profiles |
|
| Non-Refundable Payments and Deposits for Reservations, Groups, House Accounts, and A/R Accounts |
|
| Adjust Disputed Charges in A/R Accounts |
|
| Report to Track Disputed Charges and Resolved Disputes |
|
| Batch Operations - Batch Posting: Support for New Functionalities |
|
| Indicator for Discrepant Rooms in Stay |
|
| Enter Reason to Change Cancellation Policy and Cancellation Fee of Reservations |
|
| Enhancements to Cancellation/No Show Report (Dynamic and Legacy) |
|
| Flag Reservations as Red-Eye Reservations |
|
| Enforce Guest ID Validation for Rate Plans and Packages |
|
| Travel Agency Commissions Dashboard - Enhancements |
|
| Report to Track Travel Agent Commissions |
|
| Add Ons - Enhancements |
|
| Recurring Charges - Enhancements |
|
| Enforce Room Assignment for Guest-Requested Rooms |
|
| Enhancements to Reservation and Arrivals Reports |
|
| Enhancements to Bulk Updates |
|
| Capture Travel and Transportation Information in Reservation |
|
| Report to Track Guest Transportation |
|
| Map Early Departure Policies to Rate Plans, Packages, and Groups |
|
| Enhancement to Room Upgrade Tracking Report (Dynamic) |
|
| Enhancement to Stay UI |
|
| Release 12.4.12 |
|
| Ledger Summary by GL Code Report (Dynamic) |
|
| Enhancements to On the Books Report (Dynamic) |
|
| Customize Auto Recurring Fee Rule Associated with Groups |
|
| Send Auto Recurring Fee Details of Groups from Stay to Agilysys Sales & Catering |
|
| Release 12.4.11 |
|
| Create Yielding Rules Based on Room Types |
|
| Create and Apply Promotional Offers for Reservations |
|
| Apply Convenience Fee for Credit Card Payments |
|
| Assign Units to Reservations Based on Grades and Owner RevPar Values |
|
| Enhancements to Transactions Journal Report (Dynamic) |
|
| Receive Common Guest Profile Updates from Agilysys Platform |
|
| Enhancements to Profile Merge |
|
| December 2023 |
|
| Release 12.4.10 |
|
| Auto Recurring Fees Enhancements: Configure Fee Amount for Age Categories or Season |
|
| Report Enhancements: Ability to Group Custom Reports and Handle Timeouts During Downloads |
|
| Release 12.4.9 |
|
| Copy Rates from One Rate Plan to Another |
|
| Configure Reasons to Adjust Charges |
|
| Ability to Set Rates for Multiple Rate Plans in the Daily Rates Tab |
|
| Display Colour Indicators for Inventory Blocks |
|
| Print and Email Folios by Source Account in Groups |
|
| Stay-Bally CMP Integration: Ability to Redeem Management Comps |
|
| November 2023 |
|
| Release 12.4.7.1 |
|
| Performance Improvement of ARI Sync |
|
| Performance Improvements to Reservations Search |
|
| Release 12.4.7 |
|
| Additional Verification When Overbooking a Room Type |
|
| Enhancements to Rate Change Report (Dynamic) |
|
| Display Marketing Preferences in Reservations |
|
| Stay-Bally CMP Integration: Ability to Map Casino Tier with a VIP Status |
|
| Configure Convenience Fee for Credit Card Payments |
|
| Maintenance Service Request-Owned Units Report (Dynamic) |
|
| Configure Charges for Maintenance Services Performed to Owned Units |
|
| Calculate Additional Guest Charges Based on Room Types |
|
| Receive Common Guest Profile Service Updates from Agilysys Platform |
|
| Enhancements to Ledger Summary Report (Dynamic) |
|
| Release 12.4.6 |
|
| Enhancements to Transactions Journal Report (Dynamic) |
|
| Enhancements to Reservations Report (Dynamic) |
|
| Enhancements to Revenue by Market Segment with Groups Report (Dynamic) |
|
| Market Segment Revenue by Room Type Report (Dynamic) |
|
| Stay-Book Integration: Distinguish Package Rates Displayed in Flexible Dates Calendar |
|
| Enhancements to Package Component Detail Report (Dynamic) |
|
| Enhancements to Transaction Item Details Report (Dynamic) |
|
| Filter Records by Room Type on the General Availability Screen |
|
| Stay-Agilysys Sales & Catering Integration: Enhancement to Update the Type of Booking for Groups |
|
| Release 12.4.4 |
|
| Associate Comp Routing Rules with Groups |
|
| Add Notes for Reservations |
|
| Support for Addition of Add-Ons in the Reservations Import Template |
|
| Additional User Actions to be Performed When Initiating Multiple Date Rolls |
|
| Options to Retrieve Closed Invoices |
|
| Include Same Day Reservations in Reports |
|
| Support for Multiple Rate Plans and Room Types in Agilysys Book for Unit Booking |
|
| Stay-Fuel Booking Engine Integration: Enhancements to Support Payments for Reservations and Groups |
|
| Stay-Book Integration: Enhancement to Display the Updated Rates in Agilysys Book |
|
| Pre-Authorize Guest’s Credit Card Before Check-In |
|
| Release 12.4.3.2 |
|
| Exclude Charges to be Routed to the Comp Folio from Deposit Calculation |
|
| October 2023 |
|
| Release 12.4.2.1 |
|
| Performance Improvements to Reservations Search |
|
| Release 12.4.2 |
|
| Enhancements to Department Revenue Report (Dynamic) |
|
| Release 12.4 |
|
| Display Guest/Account Name for A/R Invoices |
|
| Display History of Housekeeping Service Changes in Reservations |
|
| Customize the Columns to be Displayed in the Settle and Checkout Tab |
|
| Configure Fields/Sections of Guest Profiles to be Viewed by the Users |
|
| Configure Tier/Level for Loyalty Programs |
|
| Logs to Track All Actions Performed in the Batch Operations Screen |
|
| New Views Added to the Housekeeping Dashboard |
|
| Auto Generate Statement Numbers in Statement Print/Email |
|
| Option to Revoke Keys Issued for a Reservation |
|
| Auto Generate A/R Invoices During Night Audit for Reservations/Groups |
|
| Create Housekeeping Teams |
|
| Report to Track the Revenue Generated from Room Moves |
|
| Generate Housekeeping Service Requests Individually for Component Rooms |
|
| Create Housekeeping Boards |
|
| Report to Track the Room Moves Performed in a Reservation |
|
| Create Instant Housekeeping Boards |
|
| Expanded Abilities in Batch Operations Screen |
|
| Verbiage Changes in the Folio Template Setup |
|
| Upsell Forecast Report (Dynamic) |
|
| Support for Duetto Player Rates with IGT CMS |
|
| New Column Added to Ledger Activity Detail Report (Dynamic) |
|
| Display an Alert Message in the Book a Reservation Screen for Unavailable Dates |
|
| Display Occupancy Percentage and Overridden Rate Details in the Daily Rates Screen |
|
| Batch Print Coupons for Reservations from the Batch Operations Screen |
|
| Select Tax Classes to be Routed in Routing Rule Templates |
|
| Perform Bulk Updates to Group’s Staged and Reserved Reservations |
|
| Display Overbook Indicator and Manage Column Settings for Group’s Reserved and Staged Reservations |
|
| Display the Exclude No/Limited Services Filter on the Housekeeping Screen |
|
| Enhancements to the Alignment of Numeric and Currency Fields in Dynamic Reports |
|
| Support for Secondary Authorization Using Approver Code |
|
| Enable Single Sign-On (SSO) for Users |
|
| May 2023 |
|
| Release 12.3.3 |
|
| Configure the Number of Days for Which Comp Rates Should be Displayed in Agilysys Book |
|
| New Columns Added to Comp Postings Report (Dynamic) |
|
| New Report to Track Revenue from Rate Plans and Packages |
|
| Release 12.3.2 |
|
| Customize Menu Options in Guest Self Service for Guest Display |
|
| Update Phone Number for a Guest Profile in Stay from Guest Self Service |
|
| Display Guest Folio of a Reservation in Guest Self Service |
|
| Release 12.3.1 |
|
| Update Room Blocks, Housekeeping Condition, and Inventory Status for Overlapping Suite Rooms |
|
| Release 12.3 |
|
| Age Group to Identify Additional Key Access Provided to Non-Guests |
|
| Perform Scheduled Room Move from the Housekeeping Screen/Front Desk Menu |
|
| New Permission to Print Audit Logs |
|
| Ability to Print Account Specific Logs |
|
| Display Room Features in Housekeeping Boards and Reports |
|
| Visual Indicators to Identify Offers Applied to Reservations |
|
| New Columns Added to Revenue by Rate Overrides Reasons Report (Dynamic) |
|
| Enforce Room Move Reasons Selection During Room Moves |
|
| Categorize Room Move Reasons Based on Class Rank |
|
| Labels to Distinguish Between Room Moves |
|
| Apply Data Retention/Consent Policies Based on the Retention Period |
|
| Post Upgrade Fee as a Separate Line Item in Folios |
|
| Configure Reasons for Creating Inventory Blocks and Maintenance Requests |
|
| Comp Redemption for Items in Group Folios |
|
| Display Last Print Details of Registration Cards |
|
| New Permissions to Add and Delete Payment Methods |
|
| Support for Overbooking via Agilysys Book |
|
| Add Comp Restrictions Override details to Reservations Report (Dynamic) |
|
| April 2023 |
|
| Release 12.2.1.1 |
|
| Remove 150-Character Limit Restriction for SMS |
|
| Release 12.2 |
|
| Option to Add Multiple Routing Rules to a Rate Plan |
|
| Display Group Code and ETA/ETD for Groups |
|
| Configure PAR Value for Pantry Inventory Items |
|
| Display Entries in a Single Line in the Audit Log Screen |
|
| Data in Group Room Control Screen Displayed in Same Order as CSV |
|
| Support for Partial Points (Decimals) in Housekeeping |
|
| Improvements to Housekeeping Permissions |
|
| Mark a Housekeeping Service as No Service/Limited Service |
|
| Configure End Time for On-Hold Inventory Blocks |
|
| Apply Data Retention Policies Based on the Guest’s Country of Residence |
|
| New Columns Added to Arrivals Report (Dynamic) |
|
| Enhancements to Cancellations/No Show Report (Dynamic) |
|
| New Columns Added to Transaction Item Summary and Detail Reports (Dynamic) |
|
| Display Offers for Rate Plans/Packages in Agilysys Book |
|
| March 2023 |
|
| Release 12.1 |
|
| Report to Track Rate Override Reasons |
|
| Verbiage Changes in Stay UI |
|
| Report to Track Revenue by Rate Overrides |
|
| Schedule Service Time Based on Guest Request |
|
| Display Housekeeping Condition Updates in Reservation History |
|
| Enhancements to Account Balances Report (Dynamic) |
|
| Urgent Indicator for ETA and ETD |
|
| Option to Compare Folios |
|
| Display Pantry Items with Price Details in Folios |
|
| Report to Track Pantry Postings |
|
| Set up Validity dates for AR Accounts |
|
| Release 12.0.1 |
|
| Display POS Charges as Single Line Item in Folios |
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| Release 12.0 |
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| Modifications to Batch Operations - Check Out |
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| Report to View Revenue by Room Number |
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| Report to Track Do Not Move Guests |
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| Report to Track Package Components |
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| Enhancements to Cancellation/No Show Report |
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| Enhancements in Housekeeping Conditions |
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| Enhancements in Guest Stay History |
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| Ability to Adjust Rates for Selected Dates |
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| Adding Description for House Account |
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| Ability to View Reservations Modifications |
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| Filters for Audit Logs and History |
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| Ability to Mask Guest Names |
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| Ability to Configure Rate Override Reasons |
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| Ability to Update Housekeeping Conditions for Discrepant Rooms |
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| Ability to Override the Price of Pantry Items |
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| Ability to Disable the Undo Cancel Option in Groups |
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| Ability to Configure the Housekeeping Note of the Day |
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| Displaying Housekeeping Staff Names |
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| Enhancements to Room Move Reasons |
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| Ability to Configure Do Not Move Guest Reasons |
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| Enhancements to Group Functionality for Integrations |
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| Modifications to Guest Profile Creation for Reservations from OTAs |
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| Reference Numbers and Comments for Folio Postings |
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| February 2023 |
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| Branding Update |
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| Modifications To Payments Using Gift Cards |
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| Character Limit for Valet Tickets |
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| Auto-Recurring Fees - Enhancements |
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| Ability To Charge Deposit Per Guest |
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| Verbiage Changes for Stay UI |
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| Required Fields Made Mandatory |
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| Verbiage Changes in Reports Menu |
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| Modifications in Accounting Legacy Reports |
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| Enhancements in Group Rooms Control Dashboard |
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| Enhancements in Room Availability Dashboard |
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| Enhancements in General Availability Dashboard |
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| Displaying Owned Units |
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| Displaying NRG Icon |
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| Enhancements in Rate Plans Page |
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| Ability To Allow Overbooking |
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| Modifications to Guest Self Service Log-In Page |
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| Staff Mobility – Reservations Landing Page |
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| Modifications to Creation of Housekeeping Service Requests |
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| Order and Sort Options in Announcements Setup |
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| January 2023 |
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| View Default Rate Plan |
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| Display Offer Names for Logged-In Players |
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| Anonymize PII Data of Guests for Guest Satisfaction Entries |
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| Anonymize PII Data of Guests for Waitlisted Entries and Inquiries |
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| Anonymize PII Documents of Guests for Lost and Found Records |
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| Anonymize PII Data in Vehicle Details of a Profile |
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| Localization Option in Data Retention Management |
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| Anonymize PII Data for Cancelled Reservations |
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| Enhancements in Manual Anonymize of PII Data |
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| Anonymize PII Data of Guests Email ID |
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| Anonymize PII Data Stored in Payment Instrument |
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| Feature Setting - Digital Keys |
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| Guest Self Service - Upgrades and Upsells |
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| Coming Soon |
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| Perform Authorization and Check-In Reservations with Cash |
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| Book a Reservation Screen Changes |
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| Changes Made in the UI |
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| Eagle Eye Dashboard |
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| Eagle Eye Tab |
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| Reservation Outbound |
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| Reservation Inbound |
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| Groups Outbound |
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| Groups Inbound |
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| Rates Inbound |
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| Availability Outbound |
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| Availability Inbound |
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| Inventory Blocks Inbound |
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| Compare Inventory Between ACRS and Stay |
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| Configure Alerts |
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| Modify Room Type of Redemption Reservations |
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| Post Charges for Room Type Change |
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| Maintain Gift Card Configurations in Stay or Pay Portal |
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| Enter Pin for Gift Card Redemption |
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| Making UI Payments Using Gift Cards |
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| Making Device Payments Using Gift Cards |
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| Map Special Request Codes Sent from ACRS in Stay |
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| Interface Mapping |
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| Route Deposits Posted Previously to Groups and A/R Accounts |
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| Include Invoices with Credit Balance in Auto Generated Invoice |
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| Calculate Cancellation Fee Based on Percentage of Stay |
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| Issue Refunds in Settlement Reconciliation Account |
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| Expiry of Physical and Digital Keys of Reservations |
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| Configure E-Coupons for Guests |
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| Coupons Setup |
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| Records |
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| Issue Coupons for Charges |
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| Redeem Coupons for Charges |
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| Redeem E-Coupons from Pantry Module |
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| Coupon Activity Report |
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| Mark Reservations as Guaranteed No-Show |
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| Configure Inventory Hold Time |
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| No-Show Reservations Section in Date Roll Tab |
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| Display No-Show Reservations |
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| Shared Reservations |
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| Scheduled Room Move |
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| Records |
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| Mark Reservations as No-Show During Date Roll |
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| Release Guaranteed No-Show Reservations |
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| Reinstate Cancelled Reservations |
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| Automatically Reverse No-Show Fees for Reinstated Reservations |
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| Report Enhancements |
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| Mark Reservations as No-Show (Guaranteed) Manually |
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| Send Room Type Details to ACRS |
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| Intermediate Room Type Details |
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| Reservation History and Audit Log |
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| Display Third-Party Confirmation and Cancellation Numbers in Reservations/Groups/Reports |
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| Group Rooming List Template |
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| Groups - Reservations Tab |
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| Reservation Summary Section |
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| Reports |
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| Ability to Mark Reservations without Rooms Assigned as Red-Eye |
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| Display Additional Information when Selecting Reservations for a Group Routing Rule Template |
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| Support for Custom Fields in the POS Look-Up Response |
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| Enhancements to Mapping of Housekeeping Codes |
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| Display Guest Names in Housekeeping Assignment Sheet |
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| Assignments Tab |
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| Assigned Services Section |
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| Include Tax Classes in Deposit Policies |
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| Reservation Policies |
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| Group Deposit Policies |
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| Custom Deposit Policy for Groups |
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| Reports |
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| Function Rooms Setup Enhancements |
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| F&B Tab |
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| Audio Visual Tab |
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| Style Tab |
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| Configure Function Room Screen |
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| Book Function Room Pop-Up Screen |
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| Function Room Bookings Tab |
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| Download Confirmation and Cover Letters |
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| Function Room Calendar |
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| View Guest Profile Details in External Applications |
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| Associate New Rate Plans and Packages with Existing Yield Rule Sets |
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| Configure Default HK Condition for Rooms after Expiry of Inventory Blocks |
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| Reasons for Inventory Blocks/Maintenance Requests |
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| Creating Inventory Blocks for Rooms |
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| Creating Inventory Blocks for Rooms from Tape Chart |
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| Reports |
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| Display Player ID and Loyalty Tier Status of Casino Patrons |
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| Search Screen |
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| Reservation Screen |
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| Reports |
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| Configure Stay-Through Restrictions |
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| Roles and Permissions Report (Dynamic) |
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| Users Report (Dynamic) |
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| Configure Default Housekeeping Conditions after Check-In and Check-Out |
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| Stay - Comtrol Integration Enhancements |
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| Indicate Device Manufacturer Model |
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| Generate Reference Numbers for Reservations |
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| Processing of Key Create Requests |
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| Configure Parking Charges for Reservations |
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| Send Loyalty Details to Comtrol |
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| Account Lookup Using Reference Numbers |
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| Send E-Coupon Details of Reservations |
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| Configure Devices That Can Send E-Coupon Data |
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| New Fields Added to Messages |
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| Configure Minibar Charges for Reservations |
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| Post Charges to Reservations |
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| Configure Options for Resync |
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| Send Full Name of Accounts to Comtrol |
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| Account Lookup Using Account and Room Numbers |
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| Search Multiple Entities Using Single Input Field |
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| Send Reservation Reference Number of Reservations |
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| Transfer Charges from Third-Party Folio of Groups to A/R Accounts |
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| Post Charges for Room Upsells Based on Room Move Reasons |
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| Filter Reservations Assigned with Connecting Rooms |
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| Ability to Customize Columns in Dynamic Reports |
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| Overview |
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| System-Defined Roles |
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| System Administrator |
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| Stay Hotel Manager |
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| Department Manager |
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| Profile Management |
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| Guest Service Agent (GSA) |
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| Stay Front Desk |
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| Stay Hotel Supervisor |
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| GSA Supervisor |
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| Stay Housekeeping Supervisor |
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| HK Supervisor |
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| Stay Accounting |
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| Accounts Receivable Manager |
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| Stay Night Audit |
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| Stay Reporting |
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| Stay_Integrations_Operations_Admin |
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| Stay_Integrations_Read_Only_Admin |
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| Permissions |
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Logging in to Stay
Perform the following actions to login to Stay.
Launch the appropriate URL (depending on the region) in Google Chrome.
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Cloud (US): https://stay.rguest.com
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Cloud (EMEA): https://stay.rguest.eu
Enter the tenant ID. The Login page will be displayed.
Enter the username in the Username field to login.
Click Login.
Enter the password in the Password field.
Contact Agilysys for credentials to log in to Stay.
Click Login. The Change Password screen will be displayed.
Set the new password by complying to the password requirements.
Click Submit.
In addition to uploading the property logo in Agilysys Platform, properties can also customize the background color, container, and frame for the login page to improve the look and feel. Contact Agilysys for more information.