Ability to Configure a Flat Fee Value for Travel Agent Commission

Stay is enhanced to allow users to configure a flat fee value for calculating the travel agent commission. Previously, users could only configure a percentage value for the travel agent commission in the travel agent profiles.

When users configure commissionable rate plans, packages, and groups, they can choose either a percentage value or flat fee amount for calculating the travel agent commission for the reservations booked by travel agents. Users can configure percentage values from 0 to 100 and flat fee amount from 0 to 1000000.

Travel Agent Commission for Reservations Created Using Rate Plans and Packages

The travel agent commission is calculated based on the option selected in the Default Commission drop-down list in the Property Setup screen (All Settings ➜ General ➜ Property, Buildings & Outlets). By default, the Travel agency option is selected. Users can select from the following options:

Lowest commission value
Highest commission value
Rate plan/package
Travel Agency

Sample Scenario 1

Consider a reservation created through a travel agent using a commissionable rate plan, where the commission percentage configured in the travel agent profile is 10 and the percentage configured in the rate plan is 5. The commission amount is calculated as follows:

If the Lowest Commission Value option is selected in the Default Commission drop-down list, the percentage configured in the rate plan will be considered.
If the Rate Plan/Package option is selected in the Default Commission drop-down list, the percentage configured in the rate plan will be considered.
If the Highest Commission Value option is selected in the Default Commission drop-down list, the percentage configured in the travel agent profile will be considered.
If the Travel Agency option is selected in the Default Commission drop-down list, the percentage configured in the travel agent profile will be considered.

Sample Scenario 2

Consider a reservation created through a travel agent using a commissionable rate plan, where the commission percentage configured in the travel agent profile is 10, the flat fee amount configured in the rate plan is $500, and the Default Commission option is selected as Lowest Commission Value.

The lower value between the value calculated for the travel agent commission based on the percentage value configured in the rate plan and the flat fee amount configured in the travel agent profile is selected as the commission amount.

For a reservation booked for 3 nights, where the first 2 nights are booked using a commissionable rate plan with a commission percentage of 10 and the last night is booked using a commissionable rate plan with a commission percentage of 5, and if the Default Commission option is selected as Rate Plan/Package, the commission amount will be calculated using the following formula: Travel Agent Commission = ((Sum of room charges for the first two days) * 0.1) + (Flat fee commission applicable for the third day)

For reservations booked with different commissionable rate plans having different commission values, for example, for a reservation booked for 3 nights where the rate plan used for the first two nights of stay has a commission percentage of 10 and the rate plan used for the last two nights of stay has a commission percentage of 5, the commission amount is calculated using the following formula: Travel Agent Commission = ((Sum of room charges for the first two days) * 0.1) + ((Room charge for the last day)) * .05.

Travel Agent Commission for Group Reservations

For group reservations booked using the group rate plan, the commission percentage or flat fee configured in the group is considered for calculating the commission amount. Here, the Default Commission option selected for the property is not considered.

The group reservations booked using non-group rate plans consider the commission percentage or flat fee configured in the group for calculating the commission amount. If the group is non-commissionable and the non-group rate plan is commissionable, the commission percentage or flat fee configured in the rate plan is considered for calculating the commission amount.

The commission amount is calculated during the night audit process after the room charges are posted on the day the guest checks out. The calculated commission amount is displayed under the Commission column on the Travel Agency Commissions Dashboard. The Flat Fee column displays the commission amount calculated as a flat fee amount.

For reservations created using different commissionable rate plans with different commission types, that is, one rate plan with a percentage commission and another rate plan with a flat fee commission, the following is displayed:

The Percent column displays the calculated commission amount for the first X days as a percentage of the total room charges for those days.
The Flat Fee column displays the calculated commission amount for the remaining X days.

To support this enhancement, the following changes have been made:

A new option, $, has been added to the following areas to allow users to configure a flat fee commission amount:
- Commission section of the travel agent profile
- Below the Commissionable flag on the Rate Plan screen
- Below the Commissionable flag on the Package screen
- Below the Commissionable flag on the Group screen
A new column, Flat Fee, has been added to the Travel Agency Commissions Dashboard and Travel Agent Commissions Report (Dynamic) that displays the commission amount calculated as a flat fee.