Enhancements to Applying Promotional Offers

Stay is enhanced to offer nights with the lowest nightly room rate as complimentary for the reservations booked using rate plans with promotional/complimentary offers applied. Previously, complimentary nights were offered sequentially.

For example, let us consider a promotional offer configured to offer 2 nights as complimentary when paid for 3 nights (Buy: 3, Get: 2) applied to a reservation booked for 5 nights from June 20, 2024, to June 25, 2024, for the following nightly room rates:

Date

Room Rate

June 20th

$180

June 21st

$140

June 22nd

$160

June 23rd

$120

June 24th

$180

In this scenario, the nightly room rates are compared for all 5 nights of stay and the nights with the lowest nightly room rate, that is, June 21st and June 23st are offered as complimentary.

This enhancement is also applicable for the reservations booked through Fuel Booking Engine and Agilysys Book.

Configure Complimentary Nights for Offers

Users can select how the complimentary nights must be offered for a promotional offer from the Apply drop-down list in the Add/Edit Offer screen (All Settings à Comp Accounting Configuration à Offers Setup). This drop-down list displays the following options:

  • Last Night: This option is selected by default. When this option is selected, complimentary nights are offered sequentially as per the existing functionality.

  • Lowest Price: When selected, the nights with the lowest nightly room rates are offered as complimentary nights.

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Reservations Created from Fuel Booking Engine and Agilysys Book

When reservations are created from Fuel Booking Engine and Agilysys Book, the rate plan used for the reservation is checked and if any promotional offer is associated with the rate plan in Stay, the complimentary nights are offered for the reservation based on the Apply value selected for the offer.

Feature Configuration

Enable the Promotional Offers feature setting.

Navigate to the Add Offer screen (All Settings à Comp Accounting Configuration à Offers Setup) and create promotional offers.

Navigate to Settings à Rate Plans/Packages tab à Select a rate plan/package à Defaults section à Auto Apply Promotional Offer drop-down list and select the promotional offer for the rate plan/packages.

Navigate to the Book a Reservation screen and book reservations using the rate plans/packages with promotional offers applied.