Support Pay by Third Party Options for Reservations

Stay is enhanced to support Pay by Third Party configurations for reservations booked directly in Stay. With this enhancement, properties can configure at the rate plan/package level whether room charges should be paid through a direct bill account or routed to a Third-Party folio.

Previously, when Pay by Third Party - Direct Bill Account was configured at the rate plan level, the Direct Bill payment method was automatically added only for reservations created through integrations. Reservations created directly in Stay did not add the Direct Bill payment method.

When reservations are created in Stay PMS using such rate plans, the corresponding payment methods, folios, and routing rules will be automatically applied, ensuring consistent behavior with reservations created through integrations.

Also, previously, when Pay by Third Party - Third Party Folio was configured at the rate plan level, the Third-Party folio was added only for reservations created through integrations. Reservations created directly in Stay did not add the Third-Party folio.

Pay by Third Party - Direct Bill

When a reservation is created using a rate plan with the Pay by Third Party flag enabled and a direct bill account defined, the Direct Bill payment method will automatically be added to the reservation. When an A/R routing rule is configured, the routing rule will also be added to the reservation.

The Direct Bill payment method will not be displayed at the time of booking. The Direct Bill payment method will be automatically added to the reservation when the A/R account is in the Open or Hold statuses.

When a user selects different rate plans for different stay dates, the direct bill account associated with all selected rate plans will be added to the reservation when the A/R account is in the Open or Hold statuses.

Accounts Receivable Conditions

When the A/R account is in Closed status, the account will not be added to the reservation. When the account is in Hold status, the account will be added to the reservation. When the reservation is opened, the Override AR Charge Posting pop-up screen will be displayed.

When the A/R account valid dates do not match the reservation dates:

  • The A/R account will still be added to the reservation.

  • When opening the reservation, the Override AR Charge Posting pop-up screen will be displayed.

When the A/R account credit limit is exceeded:

  • The A/R account will still be added to the reservation.

  • When opening the reservation, the Override AR Charge Posting pop-up screen will be displayed.

Modify Stay Screen

When modifying the reservation and selecting different rate plans for individual nights:

  • The Direct Bill payment method associated with the newly selected rate plan will be added to the reservation.

  • The Direct Bill payment method already added through the previous rate plan will remain on the reservation.

When modifying the reservation and selecting a new rate plan for all nights of the stay:

  • The Direct Bill payment method associated with the new rate plan will be added.

  • The Direct Bill payment method already added through the previous rate plan will still be retained.

When a Direct Bill payment method is added to a reservation through a rate plan and the reservation is copied, the Direct Bill payment method will also be copied to the new reservation.

Pay by Third Party - Third Party Folio

When a reservation is created using a rate plan with the Pay by Third Party option enabled and a Third-Party folio defined:

  • The Third-Party folio (folio name defined in the rate plan) will be automatically added to the reservation.

  • A third-party routing rule will also be automatically added.

When users select different rate plans for each date, the Third-Party folio defined in all selected rate plans will be added to the reservation.

Payment Method for the Third-Party Folio

When the reservation contains only one payment method:

  • The Third-Party folio will be associated with that payment method.

  • That payment method will be the default payment method.

When the reservation contains multiple payment methods, the Third-Party folio will be associated with the first payment method defined. When the defined payment method is invalid or no payment method is defined for the inbound reservations created through integrations:

  • The Cash payment method will be automatically added to the reservation.

  • The Cash payment method will be associated with the Third-Party folio.

Routing Rules

When a routing rule is defined in a rate plan:

  • The routing rule will automatically be added.

  • The valid on dates will correspond to the dates that follow the respective rate plan.

  • Charges will be routed according to the routing rule configuration.

  • When Pay by Third Party is enabled and a folio is defined, the Third-Party routing rule will be added.

If a routing rule is not defined in the rate plan:

  • A third-party routing rule will be automatically created.

  • Items that are marked as Third Party Routing Rule will be automatically selected.

  • The destination folio will be the Third-Party folio.

Modify Stay

When modifying the reservation and selecting different rate plans for different nights:

  • The Third-Party folio defined in the newly selected rate plan will be added to the reservation.

  • Payment mapping and routing rule workflow will follow the existing functionality.

  • The Third-Party folio added through previous rate plans will not be removed.

For example, when a reservation contains different rate plans per day for the following dates:

  • May 01 - BAR

  • May 02 - RACK

Then:

  • The routing rule applied through BAR will have Valid On date set to May 01 only.

  • The routing rule applied through RACK, or the automatically created third-party routing rule if none exists, will be valid for May 02.

When modifying the reservation and updating the stay to a new rate plan for all nights:

  • The Third-Party folio associated with the newly selected rate plan will be added.

  • The Third-Party folio already added through the previous rate plan will still be retained and will not be removed.