Capture Auto Check-In Retry Count

Stay is enhanced to capture the automated digital check-in retry count in the Reservation History section of reservations and in the Audit Log screen (Reports à Audit Log).

A retry is performed when the automated digital check-in for a reservation has failed due to any of the following reasons:

• When the housekeeping condition of the room assigned to the reservation is not ready for check-in

• When no room is available to be assigned to the reservation

• When the room assigned to the reservation is protected from automated digital check-in

When a retry is performed, the count of the retries performed for each reservation is captured.