Release 12.5
Close Folios Manually/Automatically in Reservations, Groups, and House Accounts
Stay is enhanced to allow users to close folios manually or automatically in reservations, groups, and house accounts.
Email Pantry Receipts to Accounts
Stay is enhanced to allow users to email guests the receipts of the charges incurred when pantry items are posted to the default house account, or to other accounts such as reservations, groups, and A/R accounts.
Accept Overpayments for A/R Invoices and Auto Allocate Unused Balance to Unapplied Payments
Stay is enhanced to accept overpayments for an A/R invoice and automatically allocate the unused balance amount to Unapplied Payments.
New Permissions to Restrict Users from Modifying Guest Preferences
New permissions are introduced in Stay to restrict users from modifying the guest preferences that are saved in the reservation and guest profile.
Reverse Payments Made for an Invoice
Stay is enhanced to allow users to reverse the payments made for an A/R invoice. Users can reverse the payments made using direct payment methods (cash, credit card, check, and so on) or unapplied payments, for invoices in both open and closed statuses.
Configure the Fields Required for Creating Company Profile and Adding a Primary Contact for the Account Receivable
Stay is enhanced to allow users to select the fields that are required to create a company profile and add a primary contact for the A/R account.
Display Progress Indicator When Routing Charges/Deposits
Stay is enhanced to display a progress indicator when charges and deposits are routed by selecting the Run Rule for Charges and Deposits Already Posted option in the routing rule template.
Create Room Blocks for Group’s Shoulder Dates
Stay is enhanced to allow users to create room blocks for a group’s arrival and departure shoulder dates.
Customize Folio Print and Email in Reservations and Groups
Stay is enhanced to allow users to customize the display of the folio when printed or emailed. Users can decide how the transactions in reservation and group folios can be displayed by configuring the grouping and display options.
Configure Adjustment Transaction Items to Display the Adjusted/Corrected Charge in Folios
Stay is enhanced to allow users to configure a separate adjustment transaction item for each transaction item in Guest Accounting. Whenever an adjustment or correction is made to a transaction item in a folio, the adjustments or corrections are indicated by the adjustment transaction item posted to the folio.
Schedule Reservation Folio Emails
Stay is enhanced to provide users with the ability to email reservation folios to guests either at the scheduled time or after the night audit.
New Permissions to Restrict Operations in Batch Posting Tab
New permissions are introduced to restrict users from performing various operations in the Batch Posting tab of the Batch Operations screen.
Additional Options for Adjustments/Corrections of Pantry Items
Stay is enhanced to provide users with additional abilities when performing an adjustment or correction to the payment made for a pantry item posted to a reservation/group/house account.
New Columns Added to Pantry Report (Dynamic)
New columns are added to the Pantry Report (Dynamic).
Alert Users When Modifying Payment Methods with Authorization Held
Stay is enhanced to alert users of the impact on the authorized amount when the payment method associated with a reservation folio is changed.
Support Excess Refunds for Payments
Stay is enhanced to allow users to process refunds when the amount being refunded exceeds the original payment made.
Print and Email Pro-Forma Folios of Reservations
Stay is enhanced to provide users with the ability to email and print folios with forecasted charges (Pro-Forma) for the reservations. The Pro-Forma folio gives a high-level forecast of the estimate of charges that are yet to be posted to the reservations along with the charges that are already posted.
Display Authorization Details on Batch Operations - Folio Tab
The Folio tab on the Batch Operations screen is enhanced to display the authorization details of a reservation.
Display Authorization Details in Folio Print and Email
Stay is enhanced to display the authorization details of the reservations when users print or email the reservations folios from the Folio tab on the Batch Operations screen with the Show Expected Payment for Departing Guests flag enabled.
Split Payments to Settle Pantry Receipts
Stay is enhanced to allow users to spit payments by using multiple payment methods when making payments to settle charges, incurred on pantry items, posted to a reservation or default house account.
Alerts to Monitor Credit Limit
Stay is enhanced to alert users to maintain the credit limit by configuring a threshold value for each authorization rule configured by the property. When the authorized amount collected from the credit card payment method associated with the default folio exceeds the threshold value, an indicator is displayed, and users can choose to re-authorize the amount for the payment method.
Display Global Reservation History for Reservations and Guest Profiles
Stay is enhanced to allow users to choose if the Guest Stay History section of the reservation and guest profiles must display the history of reservations booked for the guest profile in the current property or in all properties under the customer.
Non-Refundable Payments and Deposits for Reservations, Groups, House Accounts, and A/R Accounts
Stay is enhanced to allow users to mark payments and deposit amount paid by guests as non-refundable and restrict them from being refunded.
Adjust Disputed Charges in A/R Accounts
Stay is enhanced to allow users to perform adjustments to the disputed charges in A/R accounts when resolving the dispute.
Report to Track Disputed Charges and Resolved Disputes
A new Dynamic report, AR Disputes, had been added to track all the charges that are marked as Dispute and the disputed charges that have been resolved in the invoices that are in Open and Closed status, and from the Non-Invoiced Charges section of the A/R account.
Batch Operations - Batch Posting: Support for New Functionalities
Stay is enhanced to allow users to post multiple charges to accounts through the Batch Posting tab in the Batch Operations screen. Access to this screen is restricted to selected users only.
Indicator for Discrepant Rooms in Stay
Stay is enhanced to indicate the discrepant rooms with an icon in various screens.
Enter Reason to Change Cancellation Policy and Cancellation Fee of Reservations
Stay is enhanced to allow users to change the cancellation policy associated with a reservation or the cancellation fee applied when canceling a reservation.
Enhancements to Cancellation/No Show Report (Dynamic and Legacy)
New columns have been added to the Cancellation/No Show Report (Dynamic and Legacy).
Flag Reservations as Red-Eye Reservations
Stay is enhanced to allow users to flag reservations as Red-Eye reservations prior to the date of check-in. With this feature, users can flag the reservations that are set to arrive on the business date following the scheduled arrival date as Red-Eye reservations.
Enforce Guest ID Validation for Rate Plans and Packages
Stay is enhanced to allow properties to enforce guest ID validation for selected rate plans and packages. With this enhancement, the property can configure the list of IDs required from the guests to avail specific rates or packages at the time of check-in. Once the IDs are verified by users, the guests are checked-in to the reservations.
Travel Agency Commissions Dashboard - Enhancements
The Travel Agency Commissions Dashboard, previously called the Travel Agency Commissions Report, is enhanced to allow users to view the history of payments collected or payments yet to be collected for every travel agent.
Report to Track Travel Agent Commissions
A new Dynamic report, Travel Agent Commissions Report, is added to track the commissions percentage of payment collected or payment yet to be collected for every travel agent.
Add Ons - Enhancements
Stay is now enhanced to allow users to add individual items along with the package components to the guest's folio within a single workflow. With this new enhancement, users now have the capability to view both individual items and packages in the Choose Add-ons screen.
Recurring Charges - Enhancements
Stay is enhanced to allow users to choose items that can be posted as recurring charges to the reservation folio. With this enhancement, properties can configure which items should be available as recurring charges.
Enforce Room Assignment for Guest-Requested Rooms
Stay is enhanced to enforce users to assign rooms based on a guest request for the room attributes during booking.
Enhancements to Reservation and Arrivals Reports
A new column and a filter have been added to the Reservations and Arrivals Reports (both Legacy and Dynamic).
Enhancements to Bulk Updates
Stay is enhanced to allow users to initiate bulk updates for multiple groups.
Capture Travel and Transportation Information in Reservation
Stay is enhanced to allow users to capture the guest's travel information for both estimating the time of arrival and departure, thereby, arranging transportation for the guest.
Report to Track Guest Transportation
A new dynamic report, Guest Transportation report, has been added to track the transport information and requests.
Map Early Departure Policies to Rate Plans, Packages, and Groups
Stay is enhanced to allow users to charge an Early Departure Fee for reservations that depart prior to their scheduled departure date. The early departure fee is calculated based on the Early Departure Policy associated with the rate plan, package, or group.
Enhancement to Room Upgrade Tracking Report (Dynamic)
The Room Upgrade Tracking Report (Dynamic) is enhanced to display the Category configured for the room move reason in the Type column of the report.
Enhancement to Stay UI
To improve the user experience, the pop-up screens that appear when users click Add across various screens in the application can be dragged and positioned as preferred.