Release 12.7


Room Move Reasons for Room Upgrades in Guest Self Service

Stay is enhanced to allow users to select a room move reason for room upgrades in the Guest Self Service Setup screen.

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Search Groups Using Third-Party Confirmation Number

Stay is enhanced to allow users to add the third-party source and confirmation number details to groups created via third-party sources. This allows users to search for groups and reservations using the third-party confirmation numbers.

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Capture Contracted Number of Rooms by Room Type for Groups

Stay is enhanced to allow users to track the number of rooms contracted for each room type of a group for each night.

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Restrict Users from Searching and Booking Reservations using Anonymized Profiles

Stay is enhanced to restrict users from searching for an anonymized profile in the following screens:

  • Reservation search

  • Profile search

  • Book a reservation Search guest profile

  • Waitlist and Inquiry

  • Guest Satisfaction

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Display Transfer History in A/R Accounts

Stay is enhanced to display the history of charges that were transferred to/from A/R accounts to other accounts (including reservations, groups, house accounts, other A/R accounts).

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Copy Group to Create New Groups

Stay is enhanced to allow users to copy an existing group and create a new group instantly by choosing the required information from the original group.

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Batch Operations: Add/Remove Routing Rules to Multiple Non-Group Reservations

Stay is enhanced to allow users to add/remove routing rules to multiple non-group reservations in the Batch Edit tab of the Batch Operations screen.

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Include Add-Ons in Deposit and Cancellation Policies

Stay is enhanced to allow users to include add-ons in the deposit and cancellation policies created by the properties.

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Exclude Rooms with Select Room Features from Auto Room Assignment

Stay is enhanced to allow users to exclude rooms with selected room features from auto room assignment.

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Provide Internet Access to Guests Based on Their Eligibility

Stay is enhanced to integrate with external internet service provider systems to provide internet access benefits to guests.

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Ability to Queue Rooms in Stay

Stay is enhanced to allow users to queue rooms that are not immediately available to be assigned to the reservations.

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View and Filter Reservations using Rate Plan/Package Code

Stay is enhanced to allow users to filter reservations using the rate plan/package code used for the first night of stay.

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Configure Validity Period for Allowance Components Added to Packages

Stay is enhanced to allow users to configure the validity period for the allowance components added to a package.

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Configure Universal Alerts

Stay is enhanced to allow users to configure alerts that provides notifications to users who are logged to Stay and via email.

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Enhancements to Upsell Forecast Report (Dynamic)

New columns and fields have been added to the the Upsell Forecast Report (Dynamic).

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Ability to View and Choose Add-Ons to Booked Reservations

Stay is enhanced to allow users to view the count of add-ons added to a reservation and choose new add-ons to be included from the Reservation Summary section of the reservations.

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Do Not Disclose Room Types to Guest

Stay is enhanced to allow users to choose if the reservation’s upgraded/modified room type must be disclosed to guests or not.

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Assign Rooms Based on Room Features

Stay is enhanced to assign rooms to reservations based on the features available for the rooms.

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Configure Required Fields for Groups

Stay is enhanced to allow users to configure the fields that are required to create groups with different statuses.

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Ability to Configure No-Show Policies

Stay is enhanced to allow users to configure No-Show Policies at the property to charge no-show fees to reservations that are marked as No-Show on date roll.

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Configure Settings for Individual POS Systems

Stay is enhanced to allow users to configure settings individually for each POS system, such as, Comtrol, IG POS.

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Ability to Configure a Flat Fee Value for Travel Agent Commission

Stay is enhanced to allow users to configure a flat fee value for calculating the travel agent commission.

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Display Indicator for Contactless Check-Ins and Check-Outs

Stay is enhanced to display indicators for contactless check-ins and check-outs that are performed for the reservations.

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Allow Users to Overbook Room Types for Group Reservations

Stay is enhanced to allow users to perform overbooking when modifying the room types of group reservations.

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Automated Digital Check-In

Stay is enhanced to automatically check-in reservations at the configured time.

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Protect Inventory from Automated Digital Check-Ins

Stay is enhanced to allow users to protect a count of inventory items for a room type from automated digital check-ins.

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Ability to Create Restricted Groups

Stay is enhanced to allow users to restrict groups from being created through the online booking channels.

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Auto Adjustment of Historical Taxes for Resident Guests

Stay is enhanced to automatically adjust historical taxes that were applied to reservations before the guest qualifies as a resident.

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Auto Settle Folios Periodically in Reservations, Groups, and House Accounts

Stay is enhanced to settle folios periodically in reservations, groups, and house accounts.

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Auto Settlement Report (Dynamic)

A new Dynamic report, Auto Settlement, has been added to allow users to track the auto-settled payments that are scheduled to be collected in the upcoming days and the payments that were collected across various account types in the past.

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Apply Guest Consent Policy Based on the Guest’s Primary Country of Residence

Stay is enhanced to allow users to apply a Guest Consent Policy based on the country associated with the primary address of the guest profile.

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Enhancements to Split Payments Made to Settle Pantry Receipts

Stay is enhanced to allow users to post payments made for the selected pantry items to the default house account or a reservation and the charges incurred for the remaining unpaid items to a reservation.

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Enhancements to Staged Reservations Created for Groups

Stay is enhanced to display the estimated total room rate for the staged reservations as a separate column in the Staging and Reservations sections in the Reservations tab of groups.

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Enhancement to Stay UI

To improve the user experience, enhancements have been made to various screens in Stay.

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Integration with ACSC

Stay is enhanced to integrate with Advanced Casino Systems Corporation (ACSC) via Light & Wonder Envoy (service version 1.7 or higher).

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